About Chiara
Italian
Native or bilingual
French
Native or bilingual
English
Native or bilingual
German
Conversational
Spanish
Conversational
Experience
- TRANSAVIADirector of Brand and Marketing | Media | Social Media | Partnerships | Interim ManagerAVIATION AND AEROSPACEJanuary 2026 - Today (7 months)Paris, FranceReplacement mission for the Director of Marketing & Brand France, aimed at ensuring the strategic and operational continuity of the Marketing Department, and supporting a team of 10 people during a period of significant change: internal management transition, tense aviation context (geopolitical instability, competitive pressure), and a new brand platform to embody in the field.The challenge: secure the H1 2026 roadmap, strengthen brand awareness and preference in a competitive French market, without diluting brand coherence, while creating new synergies with other departments (Digital, Sales, CX).✦ MEDIA & BRANDING STRATEGIC MANAGEMENTNational deployment of the new brand platform, management and optimization of the annual XXM€ multi-media plan (TV, BVOD, VOL, OOH, Social) with reallocation to higher-performing channels. Coordination of creative and media agencies in a test & learn approach, ensuring brand coherence across all communications.✦ SOCIAL MEDIA ACCELERATION (TIKTOK, META, PINTEREST, YOUTUBE)Repositioning the editorial strategy towards more native and conversational formats. Structuring the organic / paid / influence mix to maximize incremental reach. Development of new engagement channels: creators, immersive formats, paid amplification.✦ BRAND PARTNERSHIPS / IRL / EVENTSDeployment of commercial and affinity partnerships (music, festivals, tourist destinations) and brand activation in high-visibility experiential programs: Defense Arena, Rock en Seine, airports.✦ LEADERSHIP & MANAGEMENTManagement and development of a team of 10 people (media, social, partnerships), coordination of creative, media, and social agencies. Facilitation of execution rituals with central Marketing teams and transversal departments.
- SHISEIDO EMEAHead of Digital Partnership EMEA | Key Account | Category Management | Interim ManagerFASHION AND COSMETICSJune 2025 - February 2026 (8 months)Paris, FranceRegional mission toreposition Key Online Partnerships(e-retailers, Pure Players)as a strategic growth lever for the brand's skincare, fragrance, and makeup portfoliowithin the Group. The challenge: move from a tactical approach to an integrated e-Retail strategy — category management, content, media, data, commercial animation — serving sell-out and brand desirability.Key results:+13% EMEA Sell-Out FY25 | +46% Zadig & Voltaire EMEA Sell-Out FY25 | +5pts Market Share on Douglas.com through a new full-funnel approach.My main missions:✦ EMEA E-RETAIL ROADMAPStructuring the strategy for key channels: e-retailers, Pure Players, new businesses (Amazon, Zalando, e-pharmacies). 360° activations (Retail Media, DOOH, Social Media, CRM), SEO & AI content optimization.✦ CATEGORY MANAGEMENT & JBPSCo-managed with sales teams: category strategy (fragrance, skincare, makeup) for Sephora, Douglas, Primor, Notino, MyOrigins. Monitoring dynamics vs. competitors, building annual plans, assortment recommendations, per-retailer animation, and negotiating visibility.✦ RETAIL MEDIA & DIGITAL SHELF (AMAZON, DMS, CRITEO)Strategic recommendations (A&P guidelines, category benchmarks), performance management (Sell-Out, SoS, OOS, ROAS, Search ranking), multi-media campaign deployment: Retail Media, SoMe & Collab Ads, DOOH.✦ ORGANIZATIONAL TRANSFORMATIONNew e-Retail governance model (roles, processes), supporting subsidiaries through business reviews and operational frameworks, facilitating market and partner committees.✦ LEADERSHIP & COACHINGManaging the team (6 people): defining roles, operational coaching, skill development. Close collaboration with Marketing and Key Account teams.Tools:Circana/NPD, Amazon Seller Central, Amazon Ads, PowerBI, Profitero+, Equadis, Douglas / Sephora Customer Portals.
- Rémy CointreauGlobal Head of Indirect e-Commerce | Retail Media | Key Accounts | Interim ManagerWINE AND SPIRITSSeptember 2024 - April 2025 (7 months)Paris, FranceInterim mission within the **Digital Factory**, reporting to the Global CDO, to **structure a fragmented global e-Retail scope**, which is strategic and highly dependent on local dynamics: Amazon, specialists, e-groceries, quick commerce, and on-demand. The challenge: move from dispersed market initiatives to a more understandable, manageable, and actionable model, capable of reconciling brand desirability, commercial performance, and team skill development.Key results:Black Friday & Prime Day UK Amazon sales record: +160% YoY thanks to a new Amazon Ads approach.My main missions:✦GLOBAL E-RETAIL ROADMAPBusiness audit, prioritization of high-potential Amazon markets, identification of key partners and hero SKUs. Building a roadmap around Digital Shelf, Retail Media, performance data, and change management.✦RETAIL MEDIA STRATEGYStructuring a common methodology for a previously ill-defined area: Search, Sponsored Products, DSP, market-specific recommendations, and support for local agencies.✦DIGITAL SHELF & DATA OPTIMIZATIONManagement of global KPIs: OOS, share of shelf, content compliance, A+ pages. Contribution to the deployment of the new Akeneo PIM Data Model to accelerate content distribution to markets.✦ORGANIZATIONAL TRANSFORMATIONCreation of a cross-market Amazon Squad, a new governance model to break down silos between markets, share best practices, and establish a more test & learn, data-driven, and business-oriented culture around the AMZ pillars (Content X Ads X Data).Tools:Akeneo, e-Store Media, Amazon Ads, PowerBI.
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Certifications
- LUXURY CRMNumberly2022