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Chiara BrinaCB

Chiara Brina

Supermalter

Head of Digital Marketing ✦ Media ✦ e-Commerce

€900/day
4 projects
Paris 11e Arrondissement, FR
8-15 years

Average response time: A few days

Freelancer profile translated to English.
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About Chiara

For over 11 years, I've been helping brands navigate pivotal moments, when the need to deliver on a growth promise arises without compromising the brand's essence.My role: to make brand, business, and organization communicate, where most pit them against each other.
This is why I'm called in as aTransition Manager**, bridging HQ and markets, when the need arises to regain control or get ahead, secure a replacement, ensure a successful launch, open a new channel, or restructure a department. **I bring direction and tempo.Direction: a clear roadmap, decisive choices, and a strategic understanding of the context. Tempo: simple routines to deliver quickly, without diluting the brand or breaking teams.

What this means in practice:

Make the brand resonate everywhere and make it more distinctive
Brand platform, messaging architecture, guidelines, then on-the-ground execution: campaigns, social, CRM, press/TV/OOH, eRetail, product pages, A+ content.

Orchestrate brand, media, and activation, from desire to sell-out
Full-funnel offline/online plans, social and communities, influence and creators, CRM and lifecycle (acquisition, onboarding, loyalty).

Accelerate omnichannel growth
Solid fundamentals (assortment, content, digital shelf, Retail Media), P&L management, sell-in / sell-out negotiations (JBP, plans, counterparts).

Three intervention formats:

Flash Audit (30 days)
360° diagnosis, lever identification, benchmarks, prioritization. Deliverables: diagnostic report, 6-12 month action plan, quick wins.

Transition Management (3 to 12 months)
Operational management of a department: roadmap, decision-making, team leadership up to 10 people, budgets from €30K to €10M+ . Deliverables: execution, documented handover.

Advisory & Coaching (customized)
Strategic sparring for CMOs, project scoping (launch, platform redesign, channel opening), team upskilling. Deliverables: workshops, toolbox.
  • Italian

    Native or bilingual

  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Conversational

  • Spanish

    Conversational

Can work on-site
Paris 11e Arrondissement (up to 50km), Nice (up to 50km), Marseille (up to 50km), Lyon (up to 50km)

Experience

  • TRANSAVIA
    Director of Brand and Marketing | Media | Social Networks | Partnerships | Transition Manager
    AVIATION AND AEROSPACE
    January 2026 - Today (5 months)
    Paris, France
    Replacement mission for the Director of Marketing & Brand France, aiming to ensure strategic and operational continuity of the Marketing Department, and support a team of 10 people during a period of intense change: internal managerial transition, tense aviation context (geopolitical instability, competitive pressure), new brand platform to be embodied in the field.The challenge: secure the H1 2026 roadmap, strengthen brand awareness and preference in a competitive French market, without diluting brand coherence, while creating new synergies with other departments (Digital, Sales, CX).

    STRATEGIC MEDIA & BRANDING MANAGEMENT
    National deployment of the new brand platform, management and optimization of the annual multi-million euro media plan (TV, BVOD, VOL, OOH, Social) with reallocation towards higher-performing channels. Coordination of creative and media agencies in a test & learn approach, ensuring brand consistency across all communications.

    SOCIAL MEDIA ACCELERATION (TIKTOK, META, PINTEREST, YOUTUBE)
    Repositioning the editorial strategy towards more native and conversational formats. Structuring the organic / paid / influence mix to maximize incremental reach. Development of new engagement levers: creators, immersive formats, paid amplification.

    BRAND PARTNERSHIPS / IRL / EVENTS
    Deployment of commercial and affinity partnerships (music, festivals, tourist destinations) and brand activation in high-visibility experiential initiatives: Defense Arena, Rock en Seine, airports.

    LEADERSHIP & MANAGEMENT
    Management and development of a team of 10 people (media, social, partnerships), coordination of creative, media, and social agencies. Facilitation of execution rituals with central Marketing teams and transversal departments.
    Team Management Media Editorial Strategy Social Media
  • SHISEIDO EMEA
    Head of Digital Partnership EMEA | Key Account | Category Management | Transition Manager
    FASHION AND COSMETICS
    June 2025 - February 2026 (8 months)
    Paris, France
    Regional mission toreposition Key Online Partnerships(e-Pharmacies, Pure Players) **as a strategic growth lever for the Group's skincare, fragrance, and makeup portfolio**. The challenge: move from a tactical approach to building an integrated e-Retail strategy—category management, content, media, data, commercial animation—to drive sell-out and brand desirability.



    **Key Results**: +13% EMEA Sell-Out FY25 | +46% Zadig & Voltaire EMEA Sell-Out FY25 | +5pts Market Share on Douglas.com thanks to a new full-funnel approach.


    My main responsibilities:

    EMEA E-RETAIL ROADMAP
    Structuring the strategy for key channels: e-Pharmacies, Pure Players, new businesses (Amazon, Zalando, e-pharmacies). 360° activations (Retail Media, DOOH, Social Media, CRM), SEO & AI content optimization.

    CATEGORY MANAGEMENT & JBPs
    Co-managed with sales teams: category strategy (fragrance, skincare, makeup) on Sephora, Douglas, Primor, Notino, MyOrigins. Management of dynamics vs. competitors, annual plan construction, assortment recommendations, per-retailer animation, and visibility negotiations.

    RETAIL MEDIA & DIGITAL SHELF (AMAZON, DMS, CRITEO)
    Strategic recommendations (A&Ps guidelines, category benchmarks), performance management (Sell-Out, SoS, OOS, ROAS, Search ranking), multi-channel campaign deployment: Retail Media, SoMe & Collab Ads, DOOH.

    ORGANIZATIONAL TRANSFORMATION
    New e-Retail governance model (roles, processes), support for subsidiaries through business reviews and operational frameworks, facilitation of market and partner committees.

    LEADERSHIP & COACHING
    Management of the team (6 people): role definition, operational coaching, expertise development. Close collaboration with Marketing and Key Account teams.

    **Tools**: Circana/NPD, Amazon Seller Central, Amazon Ads, PowerBI, Profitero+, Equadis, Douglas / Sephora Customer Portals.
    Digital Transformation e-Retail Retail Media Amazon Team Management
  • Rémy Cointreau
    Global Head of Indirect e-Commerce | Retail Media | Key Accounts | Transition Manager
    WINE AND SPIRITS
    September 2024 - April 2025 (7 months)
    Paris, France
    Transition mission **within the Digital Factory**, reporting to the Global CDO, to **structure a fragmented global e-Retail scope**, strategically important and highly dependent on local dynamics: Amazon, specialists, e-groceries, quick commerce, and on-demand. The challenge: move from scattered market initiatives to a more coherent, manageable, and activatable model, capable of balancing brand desirability, commercial performance, and team skill development.



    **Key Results**: Record sales Black Friday & Prime Day UK on Amazon: +160% YoY thanks to a new Amazon ads approach.


    My main responsibilities:

    GLOBAL E-RETAIL ROADMAP
    Business audit, prioritization of high-potential Amazon markets, identification of key partners and hero SKUs. Construction of a roadmap focusing on Digital Shelf, Retail Media, performance data, and change management.

    RETAIL MEDIA STRATEGY
    Structuring a common methodology for a previously uncoordinated area: Search, Sponsored Products, DSP, market-specific recommendations, and support for local agencies.

    DIGITAL SHELF & DATA OPTIMIZATION
    Management of global KPIs: OOS, share of shelf, content compliance, A+ pages. Contribution to the deployment of the new Akeneo PIM Data Model to accelerate content distribution to markets.

    ORGANIZATIONAL TRANSFORMATION
    Creation of a cross-market Amazon Squad, a new governance model to break down silos between markets, share best practices, and establish a more test & learn, data-driven, and business-oriented culture around AMZ pillars (Content X Ads X Data).

    **Tools**: Akeneo, e-Store Media, Amazon Ads, PowerBI.
    Amazon Retail Media Digital Shelf e-Retail Wines and Spirits

Reviews

5.0

Out of 1 rating

R

Romain

E-Business Director - SHISEIDO EMEA

Less than 1 year project

-

Reviewed on 2/24/2026

We had the pleasure of working with Chiara on a major transformation mission, during which she acted as both a transition manager and transformation expert. Her expertise, contagious energy, and unwavering professionalism brought a real added value to our project. From strategic input to hands-on execution with a positive attitude that motivated our entire team, she approached every challenge proactively. I really recommend Chiara !

Recommendations

BP
SD
Benjamin Perronno and 1 other person have recommended Chiara

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Certifications

  • LUXURY CRM
    Numberly
    2022
    Luxury Data Analysis Direct Marketing CRM

Skill set

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