Chiaki Y

What I translate

• Apps (UI localization): learning, scanning, and plant-related apps (UI + domain content)
• Web & content: websites, newsletters, product descriptions
• Marketing copy (fashion/lifestyle): transcreation / creative adaptation when appropriate
• Tech writing: B2B (Business-to-Business) blog content, including machine learning / AI (Artificial Intelligence) topics

Services

• Translation (EN→JA) / Localization
• Proofreading and bilingual review (accuracy, tone, consistency)
• Localization review / copyediting (readability, naturalness, UX fit)
• Terminology management: glossary creation/maintenance, consistency checks

Workflow & tools

• I follow client style guides and can work with CAT (Computer-Assisted Translation) tools (and build a basic glossary when none is provided).
• I’ve supported translator trial reviews and delivered glossary-based translations for app projects.
• Some clients are under NDA (Non-Disclosure Agreement), so names cannot be disclosed.

Availability

• Supported daily operations: scheduling, meeting coordination, and general office administration
• Managed correspondence and maintained records for the team
• Document digitization & archiving: scanned documents, standardized file naming, organized folders/metadata, and maintained a searchable archive
• Invoice processing: received invoices (email + paper), scanned and routed them to the accountant, tracked payment status, archived paid invoices, and prioritized urgent items
• Worked in an EN/FR environment: able to read job-related French terminology and write basic emails; proactively researched and self-learned tools/processes as needed
• Tools: Google Workspace (Docs/Sheets/Drive), Dropbox, Slack, CondoManager (property/condo management platform)

• Provided technical support for an in-house B2B system used to manage employee commute routes and transportation expenses
• Handled inquiries via email and managed cases in a ticketing system (Redmine)
• Supported a wide range of requests: user how-to questions, irregular/edge-case route registration, and bug reports
• Reproduced issues, performed troubleshooting, and communicated clear resolution steps or workarounds
• Collaborated with engineers to investigate root causes and implement fixes; joined on-site deployments to install updated versions when required
• Documented recurring issues and updated internal documentation to improve consistency and response quality