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Chérine BouzidiCB

Chérine Bouzidi

Project manager / IT Project Manager

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Chérine

Senior Project Manager / Product Owner, I support companies in the management and success of their digital transformation projects, from defining requirements to production.

My experience in specialized consulting firms has allowed me to progress from Functional Administrator to Project Manager, then Manager, by leading complex, cross-functional, and high-stakes business projects.

I act as a true interface between business and technical teams and management, with a results-oriented approach focused on organization and operational performance.

I have worked with both CAC 40 large groups and SMEs in various sectors: insurance, energy, retail, audiovisual and media, events, cosmetics, luxury, architecture, and automotive.

My areas of expertise:
• Digital and CRM project management
• Gathering and scoping business requirements
• Writing functional specifications
• Organizing and facilitating workshops
• Product prioritization and backlog management (Product Owner role)
• Coordination of technical/business/supplier teams
• Agile, Scrum, V-cycle methodologies
• Change management & user support
• Business process optimization
• Data governance & reporting

My Salesforce expertise is a strong technical asset that allows me to deeply understand CRM challenges, without being limited to the tool.

I have notably worked for: AXA, Generali, EDF, Chanel, TF1 on strategic and structuring projects.

My added value: moving projects forward, aligning teams, and transforming business needs into concrete, effective, and adopted solutions.
  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 10km), Lyon (up to 10km)

Experience

  • CHANEL
    Project Manager - CRM & Mobile App - Aftersales Department
    LUXURY GOODS
    September 2022 - June 2023 (9 months)
    Paris, France
    • Deployment of Salesforce Service Cloud for the global Chanel network (fashion, accessories, jewelry, watches, ready-to-wear, eyewear) as well as a mobile application for boutiques.
    • Product coordination, business workshops, roadmap, and backlog with Senior BA and Product Owner.
    • Management of an international team: scoping, specifications, UAT, environment synchronization.
    • Delivery of packages, acceptance testing, and preparation for run (10 consultants, 5 countries).
    Gestion de projet Salesforce Mobile Design Transformation digitale Retail
  • Devoteam
    SMB Practice Manager
    January 2017 - January 2021 (4 years)
    Paris, France
    • Management of the Salesforce SMB practice: pre-sales, staffing, delivery, mentoring.
    • AMOA/AMOE and Change Management project manager roles: AXA, EDF, TF1, Vapostore, Qare etc.
    • Mentoring, responsible for internal events and onboarding (100 consultants).
    Transformation digitale Project Management (PMO) Gestion de projet agile Scrum AMOA
  • L'Oréal
    Communication and External Relations Officer
    January 2013 - January 2014 (1 year)
    Casablanca, Morocco
    • Management and preparation of press kits and event coordination.
    • Creation of photo books, visual materials, and advertising elements.
    • Newsletter writing, digital monitoring, and monthly press review.
    relation presse Communication Gestion d'évènement Dossier de presse Secteur cosmétique

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Education

  • Master in Business Administration - Marketing Specialization
    ISG Paris
    2015

Certifications

  • ADM 201
    Fitec
    2017

Skill set (25)

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