About Chérifa
English
Fluent
Arabic
Native or bilingual
French
Native or bilingual
Experience
- BNPPARIBAS PFAgile Coach & Product TransformationBANKING AND INSURANCEAugust 2025 - Today (10 months)Paris, FranceAs part of a large-scale transformation within a complex banking environment, I supported several project teams and managers in structuring their practices and management, with a clear objective: to improve coordination, dependency management, and delivery reliability in a regulated context.I addressed concrete issues: lack of visibility, difficult multi-team coordination, unstable prioritization, and low predictability.My main contributions:• Structuring and multi-team coordination (France, Spain, central teams) to streamline delivery and reduce dependencies• Implementation and facilitation of rituals adapted to the context to improve synchronization and decision-making• Structuring backlogs and roadmaps (JIRA), aligning initiatives with delivery, and improving priority visibility• Supporting product teams in dependency management, capacity planning, and scheduling• Definition and deployment of management indicators (capacity, cycle time, velocity) to improve predictability• Implementation of an analysis framework to identify friction points and improve overall performance• Supporting the Cyber program in adapting practices to a constrained and regulated environment• Support for strategic planning (e.g., annual planning) through initiative consolidationIn parallel, I assisted teams in using AI (Copilot) to improve their productivity, automate certain tasks, and enhance deliverable quality.
- KPMG SASenior Agile Coach & Delivery Transformation LeadCONSULTING AND AUDITSMarch 2022 - May 2025 (3 years and 2 months)Courbevoie, FranceAs part of the transformation of the Technology Office (Data, Architecture & Solutions) department within KPMG's IT, I supported several project teams, managers, and programs (notably AI) in structuring their practices and management.I worked in a complex and hybrid environment (agile, ITIL, matrix organization) with concrete issues: lack of coordination between teams, low management visibility, strong dependencies, and heterogeneous delivery performance.My goal was to improve overall performance, multi-team coordination, and the ability to deliver more reliably and predictably.My main contributions:• Implementation of performance indicators and data-driven management, leading to a +35% productivity improvement in one quarter• Cross-functional coordination of AI, delivery, and platform teams to improve dependency management and synchronization• Structuring of backlogs and practices on Azure DevOps (Discovery, delivery, data science) to enhance visibility and alignment• Implementation of practices adapted to different contexts (Scrum, Kanban, hybrid) according to team constraints• Facilitation of management meetings and improvement of transparency with management• Support for product teams in prioritization, business use case management, and alignment with business objectives• Coaching of stakeholders (Head of Data, Program Managers, technical teams) on management, coordination, and decision-making• Restructuring of the CTO Office organization and 50% reduction in study delays• Implementation of management processes (CDS, tool governance) and contribution to compliance issues (ISO 27001)
- Bowe SystecProject Manager & Agile Coach – Industrial IT DeliveryPUBLISHINGMarch 2014 - January 2022 (7 years and 10 months)Noisy-le-Sec, FranceIn an industrial environment combining IT projects, strong operational constraints, and field interactions (factories, workshops), I managed and supported complex projects involving multiple stakeholders (technical teams, business units, support, clients).The context presented concrete challenges: difficult coordination between IT and operational teams, lack of management visibility, rigid processes, and fluid delivery.My objective was to structure operating methods, improve coordination, and introduce adapted practices to secure deliveries while respecting industrial constraints.My main contributions:• Progressive implementation of agile practices adapted to the context (without abrupt challenge to the existing) to improve collaboration and responsiveness• Support for development teams and support functions in evolving their work methods• Introduction of structuring rituals (reviews, synchronization, planning) to improve visibility and alignment• Addition of performance indicators (KPIs) to improve the management of support and field teams• Improvement of communication between IT, operations, and client teams to reduce misunderstandings and delays• Coaching of teams and individual support to strengthen engagement and collective performance• Support for the Product Owner in backlog structuring and prioritization• Facilitation of training and skill development for teams in project and agile practices
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Certifications
- Prince 2 Foundation 6th editionPeoplecert2021