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Chérifa H.CH

Chérifa H.

Agile Coach | Product, Project & Delivery

€750/day
Noisy-le-Grand, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Chérifa

Are your projects falling behind despite ongoing efforts? Are priorities constantly changing and your teams struggling to coordinate?

For over 10 years, I have been helping IT teams, Project Managers, and complex organizations (BNP Paribas Personal Finance, KPMG) regain control of their delivery by structuring their management, clarifying priorities, and streamlining coordination.

I address concrete issues: blocking dependencies, lack of visibility, difficult multi-team coordination, and insufficiently structured management. My approach is pragmatic and results-oriented: I quickly identify friction points and implement simple, effective adjustments to improve fluidity and predictability.

My interventions cover:
• Diagnosis of practices and identification of areas for improvement
• Structuring management (prioritization, planning, risks, governance)
• Coaching of Project Managers / PMO
• Multi-team coordination and dependency management
• Improvement of delivery performance

Results:
• +35% productivity in 3 months
• -50% study delays
• Significant improvement in coordination and management visibility

I adapt to contexts (agile, V-cycle, hybrid) with a simple goal: to improve teams' ability to manage and deliver reliably, without complicating their operations.

Available for structuring, project management, and delivery performance improvement missions.
  • English

    Fluent

  • Arabic

    Native or bilingual

  • French

    Native or bilingual

Can work on-site
Noisy-le-Grand (up to 20km), Rouen (up to 10km), Paris (up to 15km)

Experience

  • BNPPARIBAS PF
    Agile Coach & Product Transformation
    BANKING AND INSURANCE
    August 2025 - Today (10 months)
    Paris, France
    As part of a large-scale transformation within a complex banking environment, I supported several project teams and managers in structuring their practices and management, with a clear objective: to improve coordination, dependency management, and delivery reliability in a regulated context.

    I addressed concrete issues: lack of visibility, difficult multi-team coordination, unstable prioritization, and low predictability.

    My main contributions:

    • Structuring and multi-team coordination (France, Spain, central teams) to streamline delivery and reduce dependencies
    • Implementation and facilitation of rituals adapted to the context to improve synchronization and decision-making
    • Structuring backlogs and roadmaps (JIRA), aligning initiatives with delivery, and improving priority visibility
    • Supporting product teams in dependency management, capacity planning, and scheduling
    • Definition and deployment of management indicators (capacity, cycle time, velocity) to improve predictability
    • Implementation of an analysis framework to identify friction points and improve overall performance
    • Supporting the Cyber program in adapting practices to a constrained and regulated environment
    • Support for strategic planning (e.g., annual planning) through initiative consolidation

    In parallel, I assisted teams in using AI (Copilot) to improve their productivity, automate certain tasks, and enhance deliverable quality.
    Agile Coaching Delivery Management Continuous Improvement Change Management & Project Governance IT Project Management
  • KPMG SA
    Senior Agile Coach & Delivery Transformation Lead
    CONSULTING AND AUDITS
    March 2022 - May 2025 (3 years and 2 months)
    Courbevoie, France
    As part of the transformation of the Technology Office (Data, Architecture & Solutions) department within KPMG's IT, I supported several project teams, managers, and programs (notably AI) in structuring their practices and management.

    I worked in a complex and hybrid environment (agile, ITIL, matrix organization) with concrete issues: lack of coordination between teams, low management visibility, strong dependencies, and heterogeneous delivery performance.

    My goal was to improve overall performance, multi-team coordination, and the ability to deliver more reliably and predictably.

    My main contributions:

    • Implementation of performance indicators and data-driven management, leading to a +35% productivity improvement in one quarter
    • Cross-functional coordination of AI, delivery, and platform teams to improve dependency management and synchronization
    • Structuring of backlogs and practices on Azure DevOps (Discovery, delivery, data science) to enhance visibility and alignment
    • Implementation of practices adapted to different contexts (Scrum, Kanban, hybrid) according to team constraints
    • Facilitation of management meetings and improvement of transparency with management
    • Support for product teams in prioritization, business use case management, and alignment with business objectives
    • Coaching of stakeholders (Head of Data, Program Managers, technical teams) on management, coordination, and decision-making
    • Restructuring of the CTO Office organization and 50% reduction in study delays
    • Implementation of management processes (CDS, tool governance) and contribution to compliance issues (ISO 27001)
    Change and Transformation Management Agile Scrum Kanban Agile Coaching Flow metrics
  • Bowe Systec
    Project Manager & Agile Coach – Industrial IT Delivery
    PUBLISHING
    March 2014 - January 2022 (7 years and 10 months)
    Noisy-le-Sec, France
    In an industrial environment combining IT projects, strong operational constraints, and field interactions (factories, workshops), I managed and supported complex projects involving multiple stakeholders (technical teams, business units, support, clients).

    The context presented concrete challenges: difficult coordination between IT and operational teams, lack of management visibility, rigid processes, and fluid delivery.

    My objective was to structure operating methods, improve coordination, and introduce adapted practices to secure deliveries while respecting industrial constraints.

    My main contributions:

    • Progressive implementation of agile practices adapted to the context (without abrupt challenge to the existing) to improve collaboration and responsiveness
    • Support for development teams and support functions in evolving their work methods
    • Introduction of structuring rituals (reviews, synchronization, planning) to improve visibility and alignment
    • Addition of performance indicators (KPIs) to improve the management of support and field teams
    • Improvement of communication between IT, operations, and client teams to reduce misunderstandings and delays
    • Coaching of teams and individual support to strengthen engagement and collective performance
    • Support for the Product Owner in backlog structuring and prioritization
    • Facilitation of training and skill development for teams in project and agile practices
    agile-team-coaching V-Cycle Change Management Support Product Delivery

Recommendations

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Boris Dhe and 1 other person have recommended Chérifa

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Certifications

  • Prince 2 Foundation 6th edition
    Peoplecert
    2021
    Project Management Methodology
  • Professional Scrum Master
    scrum.org
    2021
    https://www.scrum.org/certificates/690097
    Agile Method Scrum Master Project Management Scrum

Skill set

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