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Cheng WangCW

Cheng Wang

Versatile Independent Assistant

€125/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Cheng

Having worked in the hotel, logistics, and banking sectors, I now support companies and individuals in the daily management of their activities. As a sole proprietor, I offer tailored support combining administrative rigor and interpersonal skills.

Also interested in the real estate sector, I wish to put my skills at the service of professionals in this field to help them with their operational management and client follow-up.

Of Chinese origin, I master 4 languages (French, Chinese, English, Japanese), I facilitate your international exchanges and the management of your foreign partners. Bold, smiling, and dynamic, I quickly adapt to new environments and work tools, and I am very curious to learn new things.

My Areas of Intervention

1. Administrative & Accounting Support: Administration management, basic accounting entry, and mastery of office tools.

2. Customer Relations & Support: Call management, customer support, and supplier interface.

3. Logistics Coordination: Tracking of receipts and deliveries.

4. Specific Services: Expertise in hotel and accommodation services
  • Chinese

    Native or bilingual

  • English

    Fluent

  • Japanese

    Conversational

  • French

    Fluent

Can work on-site
Paris (up to 30km)

Experience

  • Hôtel Botaniste & Hôtel Bradford Elysées 4*
    Versatile Receptionist
    HOSPITALITY
    December 2024 - December 2025 (1 year)
    Paris, France
    • Welcoming guests and taking reservations
    • Multilingual communication with international clientele
    • Resolving complaints and unforeseen events with diplomacy and flexibility. Managing administration with 100% accuracy (invoicing, reports, cash handling)
    Customer Service Orientation Welcoming Skills Language Skills Autonomy Phone Etiquette
  • Ubag Collection
    Back Office Manager
    LOGISTICS AND SUPPLY CHAIN
    June 2025 - July 2025 (1 month)
    Paris, France
    • Management of customer orders: entry, validation, and logistical follow-up
    • After-sales service and loyalty: handling complaints and customer satisfaction monitoring.
    • Operational Support: communication with sales and production teams
  • Nickel
    Operations Control Officer
    BANKING AND INSURANCE
    November 2022 - August 2024 (1 year and 9 months)
    Paris, France
    • Preparation of financial reports on SEPA flows, electronic payments, instant transfers, and checks
    • Processing customer/retailer complaints related to accounting issues
    • Drafting accounting procedures and operating methods
    • Creation and monitoring of incidents with accounting impact

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Education

  • Master of Science
    INSEEC Business School
    2024
    Master of Science
  • General Licence
    Université De Paris
    2022
    Licence générale

Skill set

Categories