About Cheikh Moustapha
French
Native or bilingual
Experience
- FREELANCEIndependent SetterJanuary 2024 - Today (2 years and 5 months)Prospecting and lead generation. ...Qualifying prospects. ...Engaging in strategic conversation. ...Creating personalized follow-up ...Working closely with the closer. ...Mastering sales tools and techniques.
- MCC ( Marketing Call Center )Customer SupervisorTELECOMMUNICATIONSAugust 2016 - December 2019 (3 years and 5 months)Rabat, Morocco- Manager of a team of 15 agents consisting of 3 cells at MCCMissions and tasks: Call reception: Handling incoming calls for an appointment setting project RP: (Professional Grouping) concerns a cell that only deals with major clients, including local authorities, managing agents, the gendarmerie... B-O: (Back-Office) intermediate cell that handles project processing both upstream and downstream with a fairly technical specificity in processing.
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Education
- Technology LawAlioune Diop University of Bambey2013Spécialisation en protection des données personnelles et en cybercriminalité
Certifications
- GDPR/DPOCNIL2019
- CYBERSECURITYCISCO NETWORKING ACADEMY2023