Freelancer profile translated to English.

Description

With a Master's degree in Project Management and Sales Engineering, I leverage over 3 years of field experience in sales, cash management, and team management.

I offer personalized services in operational project management, customer relationship optimization, and sales support. Versatile and rigorous, I adapt to your needs to ensure the success of your missions, whether it involves coordination, client follow-up, or managing sales processes.

Available for short-term or long-term assignments, I will help you improve customer satisfaction and team performance.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Turkish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Iris Galerie
Store Manager
ARTS AND CRAFTS
February 2025 - March 2025 (1 month)
Roubaix, France
• · Customer reception and support
• · Profitability and turnover optimization
• · Team planning and coordination
• · Social media management
• · Store administrative management
Consulting Sales Project management Photography Communication
Intersport
Assistant Cashier Manager
RETAIL (SMALL BUSINESS)
December 2024 - February 2025 (2 months)
Lille, France
• · Customer reception and assistance
• · Cash handling management
◦ · Team supervision
• · Administrative management
Checkout Project management Customer loyalty Sales strategy Supervision
Auchan Retail
Customer Relations Manager
RETAIL (LARGE RETAILERS)
October 2022 - August 2024 (1 year and 10 months)
Montrouge, France
• · Customer experience optimization
• · Sales strategy development
• · Operational management and commitment tracking
◦ · Department management
• · Stock replenishment
Sales strategy Consulting Customer Relationship Management (CRM) Operational management Team management