Description

Senior Risk and Compliance Consultant with expertise in issue management, regulatory reporting, operational risk, and governance transformation. I help financial institutions identify risks, strengthen controls, and implement sustainable solutions that align business objectives with regulatory expectations.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Charlotte (up to 50km)

Ember Group Consulting Firm,
Financial Services Project Manager – Senior Process Engineer
BANKING AND INSURANCE
June 2025 - Today (1 year and 1 month)
Charlotte, NC, USA
• • Identifying areas for improvement in existing processes, designing and implementing solutions, and ensuring optimal performance of equipment and systems.
• • Preparing technical reports, process documentation, and project updates to communicate progress and ensure compliance with industry standards.
• • Utilized Advanced Excel for process modeling, tracking KPIs, and reporting.
Change Management Reporting Risk analysis Compliance Continual improvement
American Express
Senior Business Unit Control Manager – Issue Management (Financial Project- Category III Bank)
BANKING AND INSURANCE
October 2025 - May 2026 (7 months)
Charlotte, United States
• • Led end-to-end Issue Management lifecycle, including identification, documentation, prioritization, and remediation tracking across multiple operational risk portfolios.
• • Supported enhancement of the control environment by maintaining and improving Risk and Control Self-Assessments (RCSA), Key Risk Indicators (KRI), and associated governance frameworks.
• • Acted as liaison between business units and internal/external audit, regulatory bodies, and compliance teams to ensure alignment with enterprise risk standards and regulatory expectations.
• • Provided executive-level reporting on issue status, emerging risks, and control trends; collaborated cross-functionally with operations, technology, and legal stakeholders to strengthen first and second line of defense practices.
• • Advised business partners in researching and gathering documentation required to progress issues through approval, validation, and closure stages within enterprise tracking systems.
• • Ensured completeness and accuracy of documentation in Archer, including impact assessments, control mappings, and sustainability evidence.
Risk Management Reporting Risk analysis ServiceNow Data Governance
Bank of America
Operations Strategy & Transformation Consultant
BANKING AND INSURANCE
June 2025 - August 2025 (2 months)
New Castle, United States
• • Advised on the design, development, and implementation of complex operational products, systems, and services, applying seasoned judgment to optimize efficiency and risk management.
• • Guided strategic projects and oversaw team activities for high-visibility initiatives, ensuring alignment with business objectives and timely execution.
• • Served as a technical subject-matter expert, providing deep insight into operations processes and their cross-functional impacts within the broader business unit.
• • Assessed present-state workflows, developed future-state operating models, and facilitated implementation by establishing clear frameworks for program setup, execution, governance, and control.
• • Defined and recommended ownership, responsibilities, and accountabilities for key programs and projects to strengthen operational execution and enhance organizational clarity.
Continual improvement Risk Management Risk analysis Reporting Project Management