About Charlyne
French
Native or bilingual
Experience
- Set upFreelance Office Manager at Les OpportunistesJuly 2020 - Today (5 years and 11 months)51100 Reims, France✔ ADMINISTRATIVE STRUCTURING- Drafting your quotes, invoices, and all types of correspondence- Formatting your commercial documentation, reporting- Prospecting (email, phone), follow-up, and chasing quotes- Sales monitoring, Customer Loyalty ✔ ORGANIZATIONAL STREAMLINING- Task Automation Audit- Support in implementing processes and quality approach- Support for the best providers: team coaching, management, treasury piloting ✔ DIGITAL TRANSFORMATION- Content Creation- Research and implementation of the best digital tools: CRM, contact manager, invoicing- Research for the best providers: SEO, web agency, video,
- Global Est MediasKey Account AssistantDecember 2019 - April 2020 (4 months)51100 Reims, France- Handling incoming calls and processing customer requests- Participating in CRM (Salesforce) updates- Receiving and validating advertising visuals and monitoring production- Monitoring the smooth running of web and print campaigns,
- CABINET FREDERIC TRIPIER, FRANCHISE DE FIDUCEE GESTION PRIVEEAdministrative and Commercial AssistantNovember 2017 - December 2019 (2 years and 1 month)51430 Bezannes, France- Customer follow-up: middle office- Implementation and monitoring of commercial campaigns- Formatting commercial documentation- Monitoring and pricing for self-employed professionals' provident schemes,
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Education
- Certification professionnelle, Gestion du temps25ème Heure2022Certification professionnelle, Gestion du temps
- Les Reines de l'Affiliation , Design de pages Web, des ressources numériques / multimédia et d''informationAmbitions Féminines2022Les Reines de l'Affiliation , Design de pages Web, des ressources numériques / multimédia et d''information