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Charlyne PertusCP

Charlyne Pertus

Office Manager Transition

€450/day
Reims, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charlyne

👉 Do you need to free yourself from time-consuming tasks 😱? Reactivity in responses? New tools, new processes 🛠️?

💪 I can support you, you will regain time and freedom for your core business.

🔍 FOR WHOM?
You are a business owner, entrepreneur, leader of a VSE or SME. If you have a problem with hypergrowth or lack of efficiency, contact me.

👁️ WHY?
Throughout its life, your company faces risks and threats. I want to help you turn these threats into opportunities, or even growth drivers.

🗝️ HOW?
I can support you with the following services:
✔ Administrative structuring: build the administrative skeleton of your company to avoid risk.
✔ Organizational streamlining: implement processes that will allow your company to accelerate.
✔ Digital transformation: implement the best digital tools in your company and train your team.

📍 WHERE?
Remotely or it can be at your offices if they are located in Reims.

⏳ WHEN?
We will define the intervention schedule together, whether you want a one-time service or a recurring request.

😎 WITH WHOM?
For over 10 years, my diverse experiences in administration and sales have forged my interpersonal skills, great flexibility, and a keen taste for problem-solving. For 3 years as a freelancer, I have supported various organizations: an HR firm specializing in training and coaching, an CSR firm, an art metalwork company, a furniture store, a Parisian hotel, an association for business transfer, a real estate agent, an association welcoming people with disabilities, and many others.
  • French

    Native or bilingual

Can work on-site
Reims (up to 50km)

Experience

  • Set up
    Freelance Office Manager at Les Opportunistes
    July 2020 - Today (5 years and 11 months)
    51100 Reims, France
    ✔ ADMINISTRATIVE STRUCTURING
    - Drafting your quotes, invoices, and all types of correspondence
    - Formatting your commercial documentation, reporting
    - Prospecting (email, phone), follow-up, and chasing quotes
    - Sales monitoring, Customer Loyalty ✔ ORGANIZATIONAL STREAMLINING
    - Task Automation Audit
    - Support in implementing processes and quality approach
    - Support for the best providers: team coaching, management, treasury piloting ✔ DIGITAL TRANSFORMATION
    - Content Creation
    - Research and implementation of the best digital tools: CRM, contact manager, invoicing
    - Research for the best providers: SEO, web agency, video,
  • Global Est Medias
    Key Account Assistant
    December 2019 - April 2020 (4 months)
    51100 Reims, France

    - Handling incoming calls and processing customer requests
    - Participating in CRM (Salesforce) updates
    - Receiving and validating advertising visuals and monitoring production
    - Monitoring the smooth running of web and print campaigns,
  • CABINET FREDERIC TRIPIER, FRANCHISE DE FIDUCEE GESTION PRIVEE
    Administrative and Commercial Assistant
    November 2017 - December 2019 (2 years and 1 month)
    51430 Bezannes, France

    - Customer follow-up: middle office
    - Implementation and monitoring of commercial campaigns
    - Formatting commercial documentation
    - Monitoring and pricing for self-employed professionals' provident schemes,

Recommendations

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Former user and 4 other people have recommended Charlyne

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Education

  • Certification professionnelle, Gestion du temps
    25ème Heure
    2022
    Certification professionnelle, Gestion du temps
  • Les Reines de l'Affiliation , Design de pages Web, des ressources numériques / multimédia et d''information
    Ambitions Féminines
    2022
    Les Reines de l'Affiliation , Design de pages Web, des ressources numériques / multimédia et d''information

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