About Charlotte
English
Fluent
Spanish
Fluent
French
Native or bilingual
Experience
- RandstadHuman Resources ConsultantJanuary 2015 - October 2020 (5 years and 9 months)Clermont-Ferrand, France- Responsible for a portfolio of 80 companies (commercial prospecting, recruitment, pricing negotiation and loyalty).- Management of temporary recruitment (staff delegation)- Temporary employment legislation (advice on the waiting period, the trial period, flexibility, the job description, the CDI trial period, notice period)- CDI recruitment (candidate searches, interviews, reference checks, behavioral and professional tests).- Sourcing of candidates (social networks internet, establishment of partnerships: professional organizations, training organizations, job sites).- Preparation of employment contracts and payroll closures.
- INTERFORATraining OfficerDecember 2012 - December 2014 (2 years)- Management of subcontracting services on specific training courses: Ensure administrative relay (agreement, invoicing, organization of the action) on Health, Safety and Environment and Technical services requiring the use of subcontracting of the specific client service. Contribute to the realization of commercial proposals with the managers of the concerned areas of activity- Administration and marketing of the e-learning offer: Participation in technical presentations of the e-learning system Contribution to the development of new e-learning offers (simulators, Quizzes) by reporting customer requests and participating in development meetings. Customer file management:- Contribute to the extraction of targets from the customer file for commercial actions
- OrangeEmployment Management AssistantApril 2012 - December 2012 (8 months)- Carrying out the staff review on the Rhône Alpes Auvergne sales and customer service agency (797 employees, 7 sites): communicate on the new tool put in place (Access database) and on the progress of the staff review to the management committee and departmental committees.- Recruitment of fixed-term contracts and apprentices: collection of needs from managers and definition of profiles, sorting of CVs, telephone pre-selection interviews, physical interviews, writing of reports, updating of the candidate management tool, final selection, integration and then follow-up of candidates.- Preparation of employment contracts and contact with candidates During the internship, I also attended DP meetings and accompanied employees in individual interviews in the development of their professional project.
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Education
- Customer Care ManagerCustomer Care Manager Campus by Doriane Baker2023
- ICDL Certification "Website Editing", Website Creation + SEOWebMyDay2022Certification ICDL "Edition de site web", Création de site web + SEO
Certifications
- Website EditingEURO-APTITUDES SARL2022