About Charlotte
French
Native or bilingual
Experience
- Groupement Les mousquetairesECOMMERCE PROJECT MANAGERNovember 2019 - Today (6 years and 7 months)Châtillon, FranceCurrent mission:
- Deployment of the Klareo DMS (Delivery Management System) in Intermarché stores
- Identify the different LAD processes and stakeholders in the stores
- Write the acceptance test plan and carry out acceptance testing with the team of testers
- Deploy the tool on pilot sites and support the deployment of specific configurations
- Train customer service on tool usage and anomaly resolution
Previous mission:- Deployment and stabilization of the WMS (Warehouse Management System) Magistor in 3 new e-commerce warehouses, 2 of which are automated with a goods-to-man solution (KNAPP) Migration of the WMS Magistor to WMS Reflex (Hardis) equipped with the RIS embedded solution (2022-2023)
- Test functionalities and interfaces between systems
- Configure tools and write operating procedures
- Support and provide assistance to field teams
- Define, prioritize, and track evolution requests
- SOGEC Marketing, Systèmes d'InformationFUNCTIONAL PROJECT MANAGERE-COMMERCEOctober 2013 - November 2019 (6 years and 1 month)Villebon-sur-Yvette, FranceWarehouse Management System (WMS) Application Manager
- Deployment of a new logistics management tool, Bext WMS (Infflux)
- Integrate data (product, customer, carrier) and create the logistics structure
- Perform functional tests with users in accordance with the functional analysis
- Write the user guide and train users on new processes
- Define and implement new business processes in agreement with the logistics manager
- Configure the tool via the interface or configuration files (acf, lua, and javascript)
GENESIS Project Manager(In-house ERP for managing refund offers)- Write procedures for using and configuring the tool
- Define and track tool evolutions in line with user needs
- Perform pre-go-live acceptance testing and train users on new features
- Analyze anomalies or bugs encountered by users, qualify them, and report them if necessary
- NTH, Systèmes d'InformationINFORMATION SYSTEM CONSULTANTTRANSPORTATIONJanuary 2011 - October 2013 (2 years and 9 months)Paris, FranceManagement of Véolia Transport's GTA software– 50 sites under my responsibility (France and USA)
- Establish the schedule and mobilize project stakeholders at each stage
- Lead meetings to gather needs and payroll rules to be configured
- Write and update the regulatory files for each site
- Configure, perform functional tests, and deploy the rules
- Assist and train users daily on the software's 6 modules
- Propose improvements in the process of implementing/maintaining new sites
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Education
- Master II in ManagementEDHEC Business School2009Master II en management
- HEC Preparatory ClassLycée e Vilgénis2005Classe préparatoire HEC