About Charlotte
- Managing your training projects (scoping, work planning, budget tracking, schedule monitoring, production monitoring, quality assurance, digital accessibility),
- Designing your training modules,
- Quality control of your training content (in your LMS or on a test environment),
- Integrating your content into your LMS, creating your training paths.
French
Native or bilingual
English
Fluent
Experience
- Newton AgenceDigital Learning Project DirectorEDUCATION AND E-LEARNINGMay 2026 - Today (3 months)Orléans, France
Missions performed
1. End-to-end project management- Scoping client needs and defining the schedule and resources
- Monitoring production in compliance with deadlines, budget, and quality
2. Customer Success & Project Governance- Leading steering meetings with clients
- Advising on pedagogical choices and strategic directions
- Monitoring client satisfaction and identifying additional needs (upsell)
3. Structuring the Quality Assurance (QA) function- Defining quality criteria applicable to deliverables (pedagogical, graphical, functional, technical)
- Managing acceptance testing campaigns and monitoring fixes until final validation
- AptilinkDigital Learning ConsultantEDUCATION AND E-LEARNINGNovember 2020 - February 2026 (5 years and 3 months)Orléans, France5 years of experience as a Digital Learning Consultant at Aptilink, an agency specializing in the design of digital training solutions for major clients in the health/pharma, luxury, retail, and industry sectors.Clients supported: GSK, Boehringer Ingelheim, Servier, Medtronic, AFLD, CNIL, Arkema, Carrefour, Louis Vuitton, Yves Rocher, Nexter, Groupe LDC, Buffalo Grill, VGRF, AFD Proparco, CNP
Missions performed
1. End-to-end project management- Scoping client needs and defining the schedule and resources
- Monitoring production in compliance with deadlines, budget, and quality
- Result: management of an annual revenue of €500k to €700k
2. Customer Success & Project Governance- Leading steering meetings with clients
- Advising on pedagogical choices and strategic directions
- Monitoring client satisfaction and identifying additional needs (upsell)
3. Structuring the Quality Assurance (QA) function- Defining quality criteria applicable to deliverables (pedagogical, graphical, functional, technical)
- Managing acceptance testing campaigns and monitoring fixes until final validation
- Internal training of teams on quality standards
- Deliverable: creation of reusable design materials (templates, best practice guides)
4. Development of the Digital Accessibility offering- Client consulting on RGAA/WCAG compliant content design
- Building a network of partners (design, production, audit)
- Deliverable: co-authoring a white paper on Digital Learning accessibility
5. Instructional Design- Analysis of technical/regulatory source material
- Leading design workshops with subject matter experts
- Writing synopses and storyboards
- Learning Tribes - Acticall GroupDigital Learning Project ManagerEDUCATION AND E-LEARNINGJune 2018 - November 2020 (2 years and 5 months)Paris, France2 years of experience as a Digital Learning Project Manager at Learning Tribes, the digital training division of the Acticall group, for major clients in the retail, finance, and public sectors.Clients supported: Sitel / Acticall / Foundever, Sanofi, Cofidis, ENI, Galeries Lafayette, BHV Marais, Sephora, Accor, APHP
Missions performed
1. Digital learning project management- Developing schedules and planning resources
- Monitoring training project budgets
2. Instructional Design- Analyzing source material provided by clients
- Leading design workshops with subject matter experts
- Deliverable: pedagogical design documents (synopses, storyboards)
3. Multimedia production- Recommendations on formats suited to client needs (video, e-learning, graphics)
- Managing the development of multimedia resources
- Deliverable: creating content directly using authoring tools and LMS
4. Quality control- Writing test plans
- Functional and technical testing of deliverables before deployment
5. Customer Success & user support- Onboarding and training users on the LMS
- User support and client assistance from implementation to operation
- Writing product documentation, training materials
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Education
- Master's in Media Engineering for EducationUniversity of Poitiers2014Master Infocom, Ingénierie des Médias pour l'Education
- Bachelor's in Applied Foreign Languages (English, Chinese, Korean) - Asia Pacific Cultures & International BusinessUniversity of La Rochelle2009Anglais appliqué aux affaires, Chinois appliqué aux affaires, Coréen, Linguistique, Études des civilisations des aires culturelles de l'Asie-Pacifique, Droit privé, Droit public, Droit des affaires, Droit des contrats.