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Description

After 10 years as co-manager, I now help freelancers save time by managing their remote administration.

If you need occasional or regular help, I would be delighted to discuss it.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Rouen (up to 15km)

L'ATELIER DU SOURCIL
COMPANY MANAGER
FASHION AND COSMETICS
June 2015 - April 2025 (9 years and 10 months)
Caen, France
• Administrative and financial management: budget, accounting, treasury, inventory, invoicing
• Team management: recruitment, onboarding, motivation, schedule management, employee support (careers, skills...)
• Operational management: work schedules and task distribution among employees.
• Communication and relations with the franchisor, clients, and suppliers: market monitoring and development, company representation, complaint management, partnership development, customer loyalty,
Administrative management Payroll variables management Recruitment Team management Supplies management
Bébé9
Customer Advisor
RETAIL (SMALL BUSINESS)
January 2013 - June 2015 (2 years and 5 months)
Plaisir, France
• Welcoming, supporting, and retaining customers with a strong sense of service: responding to customer requests by phone and email, identifying needs, and providing personalized and adapted advice
• Achieving sales objectives: sales and promotion actions, reorganization of sales areas
• After-sales service management with various suppliers for childcare equipment,
After-sales service management Order tracking Physical and telephone reception
GUY HOQUET
Real Estate Negotiator
REAL ESTATE
January 2010 - May 2011 (1 year and 4 months)
Bezons, France
• Prospecting and portfolio development: property search, valuations
• Market monitoring and property enhancement: writing and publishing attractive ads. Property search through field prospecting.
• Client advice and support: needs analysis, organizing and conducting viewings,
File tracking Ad publication Valuations Physical and telephone reception