Freelancer profile translated to English.
Back to original languageAbout Charlotte
Product Designerwithover 10 years of experiencein designingweb and mobile interfacesand **digital experiences**.
Specializing in UI designin **complex environments**, I transform demanding user needs into intuitive interfaces and **premium experiences**.
I useAItools in my UX research and design process to explore hypotheses, synthesize large volumes of information, and enrich usage scenarios.
I work on complexB2B digital productsas well as customer experience-oriented **B2C interfaces**.
I collaborate closely with product, design, development, and marketing teams toalign user needs with business objectives.
Looking forward to connecting with you!
NB: My assignments in recent years have all been covered by confidentiality agreements (NDAs), so they cannot be publicly presented. My portfolio is therefore not a reflection of recent work.
ux ui designer-product designer-ui designer-ui ux designer-experience design
luxury-health-beauty-fashion-retail
French
Native or bilingual
English
Fluent
Can work on-site
Paris 1er Arrondissement (up to 50km)
Experience
- L'OrĂ©al - AesopProduct Designer | UX/UI Designer - Luxury retail division interfacesFASHION AND COSMETICSJuly 2025 - November 2025 (4 months)Paris, FranceRedesign of the performance monitoring interface for stores and corners of the Gold division brands (Yves Saint Laurent, LancĂŽme, Kiehlâs, etc.).Integration of the Aesop POS into the Gold Retail ecosystem.đImpact:- Improved readability and accessibility of retail performance data- Unification of different brands around a new visual identity aligned with their premium positioning- Adoption by Aesop teams of the transformation of their historical toolđ ïžMethod:- Project scoping- User research- Creation of a new visual identity- Design system creation- User journey optimization- High-fidelity mockups and prototypes
- SFR BusinessProduct Designer | UX/UI Designer - Desktop software and Web appsTELECOMMUNICATIONSJanuary 2021 - Today (5 years and 5 months)Paris, FranceDesign of web and mobile applications used by sales teams and customer service for order management, sales performance monitoring, and customer request processing.Translation of complex business problems into fluid and modern digital solutions.đImpact:- Acceleration of sales operations and customer request processing- Modernization of tools- Transformation welcomed by business teamsđ„ïžInterfaces:- Order taking and tracking- Sales performance monitoring- Customer request management- Technical and administrative incident managementđ ïžMethod:- Product scoping with Product Owners and Architects- Business workshops- Definition of a new look & feel- Design system creation and evolution- Workflow design- High-fidelity mockups and prototypes
- Cleep.ioProduct Designer and Chief Content Officer - Mobile AppFASHION AND COSMETICSJuly 2019 - January 2020 (6 months)Paris, FranceCleep is a shopping application that allows users to save all their favorite items in one place, like a single cart, and organize them into personalized lists.đŻMission:Drive app usage without any advertising budget.đImpact:- Content discovered x3 in 3 months- Daily active users +50% in 4 months- Number of sessions +60% in 4 monthsđ ïžMethod:- Product design- Implementation of new features- Content strategy and production- Digital marketing- Acquisition
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Education
- UX UI Designer - Product DesignerLa Passerelle2020
- Master Management - Marketing Innovation DesignICN Business School2011