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Charlotte L.CL

Charlotte L.

Project Director & PMO

€700/day
Lille, FR
8-15 years

Average response time: 24 hours

Freelancer profile translated to English.
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About Charlotte

Project Director / PMO with over 15 years of experience in steering AMOA and MOE, I support business departments in achieving their strategic, technological, and organizational objectives. Freelancer since 2021, I work on complex projects requiring structure, coordination, and a global vision.

I have worked in various environments—retail, services, industry—and managed high-stakes projects such as SAP migrations, CRM deployments, eProcurement solution implementations, and electronic invoicing reform.

I bring a rigorous, results-oriented approach while maintaining fluid communication between IT, business, and management teams.

Accustomed to international contexts, I work daily in English and particularly appreciate multicultural environments where coordination and clarity are essential.

My areas of expertise include:

• Steering cross-functional projects (AMOA / MOE)
• Governance & PMO (committees, reporting, risks, planning, budget)
• P2P, O2C & electronic invoicing processes
• SAP, CRM, eProcurement solution deployment
• Team animation and multi-country coordination
• Agile methods (PSPO I certification)
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

  • Dutch

    Basic

Can work on-site
Lille (up to 20km)

Experience

  • Nocibé
    Electronic Invoicing Project Manager
    RETAIL (SMALL BUSINESS)
    June 2025 - Today (1 year and 2 months)
    Lille, France
    Steering the electronic invoicing reform program: scoping and participation in process design workshops, planning, coordinating developments. Key interface between business departments, technical teams, and external providers. Project governance, risk monitoring, regulatory alignment, and overall schedule management.
    Project Management Governance Process Optimization Workshop Facilitation Electronic Invoicing
  • Nocibé
    IT Supply Chain Team Lead
    RETAIL (SMALL BUSINESS)
    June 2023 - June 2025 (2 years)
    Lille, France
    Transition Management: direct report to the CIO / IT team (up to 5 external & internal engineers/developers)
    Business stakeholders: procurement, logistics, transport, purchasing, data, accounting, and controlling.

    o ERP Migration Project Management > SAP Retail Douglas Group (interface & data migration steering)
    o Prioritization of business requests (stakes, budget, available resources)
    o Contribution to several structuring projects: new replenishment tool (RELEX), warehouse relocation, new WMS, etc.
    o Participation in various follow-up committees (internal CIO, follow-up committee with various business departments and external partners)
    o Run management
    --> Successful handover to an internal team after 2 years
    IT Strategy Project Management Transition Management Jira & Confluence
  • Verspieren
    Senior Project Manager
    BANKING AND INSURANCE
    March 2022 - May 2023 (1 year and 2 months)
    Wasquehal, France
    Supporting the IT department in implementing a CRM solution (affinity product) within a four-party project (Client, insurer, broker, intermediary):
    - MVP implementation
    - Preparation of weekly project committees
    - Acceptance testing management (test plan, test strategy)
    Identification of post-MVP topics
    Definition of operational support processes
    Contribution to the negotiation of the maintenance contract with the CRM solution integrator
    Budget reconciliation
    Process Optimization PMO CRM Budget Management

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Education

  • Specialized Master in "Supply Chain and Procurement Management"
    SKEMA Business School
    2006
  • Master in Management
    SKEMA Business School
    2005

Certifications

  • PSPO1
    Scrum.org
    2021

Skill set

Categories