Freelancer profile translated to English.

Description

Do you already have leads, sales calls, and possibly a sales team, but the results remain inconsistent?

Practices differ from one salesperson to another, follow-ups lack structure, and the manager still has to intervene to understand what's blocking?

I act as an outsourced Sales Manager / Head of Sales to transform an existing sales system into an optimal, manageable, and transferable system.

MY INTERVENTION

• Analysis of the prospect journey and sales KPIs

• Listening to and debriefing sales calls

• Identification of conversion losses

• Structuring scripts, follow-ups, and R2 processes

• Individual and collective coaching of salespeople

• Recruitment and onboarding of sales profiles

• Implementation of management rituals and dashboards

• Reporting and recommendations to the manager

I particularly work with premium coaching, training, and consulting companies whose sales rely on diagnostic or closing calls.

My experience combines 7 years of sales and closing, management and training of closers, as well as operational management of sales departments.

I am familiar with issues related to:

• prospect qualification;

• appointment show-up rates;

• posture during calls;

• objections related to price, timing, and trust;

• follow-ups and postponed decisions;

• individual performance tracking.

MODE OF INTERVENTION

Sales performance diagnosis

Analysis of KPIs, sales process, and a sample of calls, followed by a presentation and a prioritized action plan.

Outsourced Sales Management

Ongoing team management, results analysis, coaching, call listening, process improvement, and reporting to the manager.

My approach is demanding, clear, and collaborative: we don't force a decision, we create the conditions for a better-managed sale.

Industry field of expertise

Languages

Workplace preferences

Remote only

Primarily works remotely

Charlotte joyon
Growth Consultant for Infopreneurs
January 2025 - Today (1 year and 6 months)
I am a business strategist for infopreneurs who want to see their business with clarity. I analyze the system AND the posture at the same time.
- Sales funnel analysis
- Identification of bottlenecks
- Implementation and supervision of corrective actions
Sales Funnel Optimization Revenue Analysis KPI Analysis Conversion Rate Optimization Process Optimization
Charlotte joyon
HOS/Sales Manager
April 2025 - April 2026 (1 year)
Managed the business growth of infopreneurs from 30k to 100k revenue in 2 months of intervention. Took over offers, positioning, qualification and sales team, recruitment, sales techniques training, process optimization
Charlotte joyon
Freelance Sales Manager
July 2023 - April 2026 (2 years and 9 months)
Recruitment and management of sales teams, KPI monitoring, and optimization of team processes and lead/client follow-up