Freelancer profile translated to English.

Description

After several years in high-end hospitality and event management, both in France and internationally, I decided to evolve my expertise into a new format, without ever moving away from the industry that has given me so much:

digital support, designed as a hotel service.

Charlotte Unfolded is the requirement of hotel service applied to digital support: structuring, anticipating, streamlining, with the operational rigor and human attention inherent to hospitality.

I currently support entrepreneurs, establishments, and premium projects in their daily operations: administrative support, coordination, communication, remote or hybrid operational management.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Italian
Basic

Workplace preferences

Can work on-site

Cannes (up to 15km)

Charlotte Unfolded
Virtual Assistant
HOSPITALITY
December 2025 - Today (6 months)
Cannes, France
I founded Charlotte Unfolded to offer digital support inspired by the standards of high-end hospitality.

With operational experience in luxury hospitality and event management, in France and internationally, I now support entrepreneurs, establishments, and premium projects in their daily organization.

My approach:
– structure and streamline operations
– anticipate needs
– offer reliable, human, and seamless support

Main missions:
• Administrative support & coordination
• Email management & professional communication
• Organization, planning & operational follow-up
• Event & hospitality support (remote / hybrid)
Hospitality Social Media Administrative Support Virtual Assistant Events
Jacksons on George
Restaurant Manager
HOSPITALITY
February 2025 - August 2025 (6 months)
Sydney, Australia
Restaurant Manager – Bistro George | ● Complete management of the restaurant (one “hat” – Michelin star equivalent in Australia), team management, scheduling, and training.● Financial supervision, cost control, inventory management, and supplier relations.● Development of the beverage program and staff training on enology.● Implementation of commercial strategies: upselling, customer engagement, and loyalty.
Jacksons on George
Restaurant Supervisor
HOSPITALITY
September 2024 - December 2024 (3 months)
Sydney, Australia
Operational management of service and team briefings.● Optimization of customer turnover, client monitoring, and complaint resolution.