Freelancer profile translated to English.
Back to original languageAbout Charlotte
A unifying, benevolent, organized, and rigorous professional, I offer my expertise in lean management (continuous improvement), organization, and project management. Trained at Paris Dauphine University and having worked in large companies (Sanofi, Pierre & Vacances), I now work independently.
My goal is to support you in the shortest possible time to simplify your processes and organizations, by maximally involving your teams, to ensure the smoothest possible transition to change.
How can I help you concretely?
- Lean and strategic audits and recommendations
- Process optimization
- Workspace optimization
- Product and service design
- Task organization, and defining who does what (and why?)
- Lean management training
- Lean management coaching
Tailored support according to your needs, with follow-up for the implementation of the action plan, performance, and results monitoring.
Do not hesitate to contact me! I would be delighted to collaborate with you!
French
Native or bilingual
English
Fluent
German
Conversational
Italian
Conversational
Can work on-site
Lorient (up to 50km), Paris (up to 50km), Nantes (up to 100km), Rennes (up to 100km)
Experience
- Super ChouetteProject Management and Lean ManagementE-COMMERCENovember 2020 - November 2021 (1 year)GuidelSuper Chouette (chouettekit.fr): procurement and shipping optimization, implementation of indicators and performance monitoring, website redesign monitoring, customer service supervision, SEO, GDPR, sales.
- Groupe Pierre & Vacances - Center ParcsLean ManagerTRAVEL AND TOURISMAugust 2017 - October 2020 (3 years and 2 months)Île-de-France, FranceResponsible for the deployment of Lean Management for Pierre & Vacances, my objective is to support the teams of the 120 tourist residences and the headquarters in process optimization and the reduction of non-value-added tasks.STRATEGY- Writing the roadmap (project prioritization, project leader management)- Implementation of Lean performance monitoringOPTIMIZATION- Management of projects aimed at simplifying the processes of tourist residences and headquarters and reducing administrative tasks to be more customer-oriented (saving 25 hours/month/tourist residence): 1. Deployment of Lean tools: 5S, Gemba Walk, management rituals, and visual management 2. Process optimization. For example: Cleaning, opening new residences, re-invoicing, etc.COACHING AND PROJECT MANAGEMENT- Coaching of directors, teams, and Lean leaders in Lean methods and project management- Roadmap monitoring and reportingCOMMUNICATION AND TRAINING- Writing and publishing a quarterly newsletter (1200 recipients)- Creation of a training kit and in-person team training (200 people)- Creation of e-learning Lean modules- Event organization
- SANOFILean ManagerPHARMACEUTICALS INDUSTRYSeptember 2015 - August 2017 (1 year and 11 months)Departmental Estate of Sceaux, Domaine départemental de Sceaux, 8 Avenue Claude Perrault, 92330 Sceaux, FranceResponsible for optimizing the processes of the "Sanofi French Business Services" department through the deployment of Lean Management:OPTIMIZATION- Management of Lean projects to optimize processes (needs analysis, team project facilitation, implementation of solutions project management)- Collaboration and facilitation of projects on support functions processes- Supporting teams in their continuous improvement (management rituals, visual management, etc.)PROJECT MANAGEMENT- Implementation of an application to standardize an internal re-invoicing process- Implementation of new organizations following Lean projectsCOMMUNICATION- Writing a monthly newsletter (600 recipients)- Facilitating the Lean community- Organizing events to promote LeanTRAINING- Training teams in Lean Management- Training teams in agile methods
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Education
- Master of International BusinessUniversité Paris Dauphine2016Master 2 (M2), Master International Business, Project Management, Business, Project Management, NTC Projects
- Master of International BusinessUniversité Paris Dauphine2016Master International Business and Management Projects, Management