Freelancer profile translated to English.
Back to original languageAbout Charlotte
I am Charlotte, an assistant for entrepreneurs specializing in structuring and implementing digital tools.
My role is to help you structure and implement the systems that support your online business: website, sales funnel, training platform, automations, customer journey...
The goal: to create a clear, reliable, and fluid digital environment that supports the growth of your business, without you spending hours on it or getting lost in the technicalities.
Specifically, I can help you with:
✅ Setting up your digital ecosystem
Creation and structuring of websites, sales funnels, and key pages to present and sell your offers.
✅ Organizing your programs and member areas
Launching and structuring training courses, modules, and content in member areas.
✅ Structuring the customer journey
Organizing the steps from discovering your business, subscribing to your newsletter, purchasing a program, or accessing your content.
✅ Automations and tool integration
Implementing automations and email sequences to streamline your operations and avoid repetitive tasks.
Examples of projects completed:
- Creation of a website with presentation pages, lead capture, and newsletter signup on Systeme io
- Implementation of a sales funnel for an online program on Podia
- Creation of a showcase website with a blog on Podia
- Creation of a training platform with video modules and a member area on Systeme io
- Structuring the customer journey and automating emails after signup or purchase on Activecampaign / Schoolmaker / Make
- Organization and optimization of digital tools used in the business
French
Native or bilingual
English
Fluent
Can work on-site
Orchies (up to 20km)
Experience
- Charlotte DelattreEntrepreneur CoachHEALTH AND WELLNESSMay 2023 - Today (3 years and 3 months)Orchies, FranceIndividual coaching, group workshops, online program creation.Business Management: website creation, communication, design and launch of offers (programs, workshops, e-books).Key Skills: autonomy, project management, digital marketing, structuring, customer relations, digital tools.
- HomataSales AdministratorRETAIL (SMALL BUSINESS)January 2022 - December 2023 (1 year and 11 months)Croix, FranceTrue right-hand of the CEO in a VSE, I managed the complete customer cycle: from order to invoicing.Customer file management and administration, order registration and tracking, logistics follow-up and after-sales service processing.Implementation and management of the Sellsy CRM to centralize customer data, automate follow-ups, and streamline internal processes.Close collaboration with management to optimize tools and improve customer experience.
- LogibexSales AdministratorLOGISTICS AND SUPPLY CHAINJanuary 2024 - December 2024 (11 months)Leers, FranceManagement of carrier disputes for the group: referent for the implementation of a centralized method for tracking and resolving disputes.Preparation of quotes and invoicing on Odoo.E-commerce back-office management: updating product sheets and content modifications on the site managed on Prestashop.Versatile role combining administrative rigor, project management, and internal tool optimization.
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Education
- Master of Science in Information Systems ManagementUniversity of Lille 12013Master Informatique appliqué à la gestion d'entreprise
Certifications
- CopywritingLivementor
- Digital MarketingLivementor2025