About Charlotte
French
Native or bilingual
English
Fluent
German
Basic
Experience
- Déco Brok Antik,Volunteer Web DesignerRETAIL (SMALL BUSINESS)January 2009 - October 2025 (16 years and 9 months)68000 Colmar, FranceI assisted Deko Brok Antik in the complete redesign of their Shopify site to modernize the brand image and improve user experience. This mission included reorganizing the site, optimizing the customer journey, integrating and showcasing products, and enhancing the overall visual identity of the online store.I also worked on visual content and the consistency of digital communication to offer a smoother, more modern, and engaging experience for visitors. This experience allowed me to develop my skills in digital project management, Shopify, content creation, branding, and user experience optimization in an e-commerce environment.
- L'Atelier des tresses du hibou, hybrideBusiness Development CoachARTS AND CRAFTSJanuary 2025 - September 2025 (8 months)68000 Colmar, FranceI assisted L’Atelier des Tresses du Hibou in developing and structuring its business through a strategy, communication, and commercial development-oriented approach. My role was to help the company strengthen its digital presence, clarify its positioning, and identify growth areas adapted to its market.I also participated in the reflection on brand image, social media communication, and process optimization to support business development. This experience allowed me to develop skills in entrepreneurial support, project management, digital communication, brand strategy, and customer relations, while working closely with the needs of a small creative and artisanal business.
- LPA&CBusiness OwnerJanuary 2016 - January 2025 (9 years)Creation of an innovative textile brand, sale of childcare products & product development. E-commerce + physical store management. Social media management (Instagram/Facebook/TikTok): + 40,000 cumulative followers (Current Instagram account: @cha_et_ses_chats ).
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Education
- Community Manager Training, RNCP Title 38138, Level VI (Bachelor's +3/4)IMCIFormation de Community Manager
- BTS Visual Communication - Course followedEPESAAT, Toulouse2011BTS
Certifications
- Community Manager Training, RNCP Title 38138, Level VI (Bachelor's +3/4)IMCI