About Charlotte
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- L'OCCITANE GROUPSenior Key Account Manager | Sales Team Lead | Travel RetailFASHION AND COSMETICSMay 2023 - December 2025 (2 years and 7 months)Geneva, SwitzerlandAccounts: Lagardère | ARI Group | ISG Group• Manage and grow strategic key accounts, Build client relationships and long-term partnerships• Lead high-level negotiations with major retail partners. Deliver growth - 3-Y strategic planning• Own P&L (>€10M sell-out) : forecasting, budgeting, margin, KPI tracking• Team Lead (3 reports + 20+ BAs community)
- JTI SAInternational Key Account Manager | Travel RetailRETAIL (LARGE RETAILERS)January 2018 - April 2023 (5 years and 3 months)Geneva, SwitzerlandFMCG | Camel | Winston | Ploom - Account: Avolta• End-to-end commercial ownership — global negotiations, P&L, trade investment optimization• 3–5Y growth planning, product launch strategy & worldwide deployment, durable partnerships• Cross-functional bridge across marketing, finance and logistics
- JTI SAGermany Austria Manager | Travel RetailRETAIL (LARGE RETAILERS)January 2020 - December 2021 (1 year and 11 months)Genève, SwitzerlandArea Manager - team lead - P&L management - Sales development - Strategic plan implementation - negotiation
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Education
- Digital Strategies For BusinessColumbia Business School INSEEC Business School2017Digital Strategies For Business
- Scientific Baccalaureate2006Scientific Baccalaureate