About Charlotte
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- SMART OFOffice Manager - Training AssistantSOFTWARE PUBLISHINGJune 2026 - Today (2 months)Nantes, FranceSector: Software editor and training organization (Qualiopi Certified)Missions:- Complete training management (Agreements, convocations, certificates...)- Management of OPCO direct payment support- Administrative management- Invoicing and follow-ups (creation and recovery monitoring)- Client relations- Email management- Compliance with Qualiopi requirements
- CB Charlotte BOISARD EI - FreelanceOffice Manager | Virtual AssistantCONSULTING AND AUDITSMay 2021 - Today (5 years and 3 months)Nantes, FranceOperational Right-Hand | Training & Real Estate ExpertiseI helpSME/VSE leaders, training organizations, trainers, and real estate professionalsto manage, structure & coordinate their activities to regain peace of mind in their daily lives.My areas of expertise:TRAINING & QUALIOPI:→ Operational management of your training organization- Session Management: Continuing education, CQP, Professional Titles, CACES, scheduling, client relations- Administrative Management : Agreements, convocations, attendance sheets, evaluations, questionnaires, exam files, invoicing...- OPCO Funding : Application and follow-up- Compliance : Qualiopi support, NDA tracking, BPF.OPERATIONAL MANAGEMENT (Admin, HR & Pre-Accounting)→ Structure your organization and streamline your management- Administrative Management- Organization, Structuring & Processes: Dashboards, procedures & automation.- Pre-accounting: Accountant interface, bank reconciliations, expense reports, follow-ups- HR : Contracts, absences, leaves, health insuranceI also work with real estate and construction professionals. Same urgency, different sector.OPERATIONAL MANAGEMENT REAL ESTATE→ Streamline the daily management of your property portfolio.- Compliance : Notary file tracking- Rental Management : Tenant / roommate search and follow-up, rental, visit coordination, intervention coordination, work progress monitoring, claim management, interface with owners, tenants, service providersWhy collaborate with me?- 15 years of experience, reliable and proactive approach- Flexibility & ResponsivenessMy approach:I integrate your specific business needs, acting with autonomy and proactivity as a trusted intermediary.You can delegate with peace of mind without losing control
- NOIA RENOVATIONVirtual AssistantCIVIL ENGINEERINGNovember 2025 - Today (9 months)Nantes, FranceSector:General Contractor, Design-Build, Interior DesignMissions:- Administrative management- Invoicing- Renovation site progress reports- Subcontracting agreements- Email management
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Education
- Professional Bachelor's Degree, Human Resources Management | Personnel AdministrationConservatoire National des Arts et Métiers2012Licence professionnelle, Gestion des ressources humaines / administration du personnel
- University Diploma in Technology (DUT) in Marketing TechniquesNantes Université2011DUT Techniques de commercialisation (TC), Marketing digital - Vente & Négociation - Communication - Relation client - Droit