Freelancer profile translated to English.
Back to original languageAbout Charlotte
Operational Right Hand|Qualiopi & Training Management Expertise
Are you a **leader of VSEs/SMEs**, a **Training Organization**, a **trainer**, or a **consultant**? Do you feel that operations are hindering your growth?
My role:To bring method back where urgency has taken over.
I transform your administrative management into a growth lever to give you back your most precious resource: your time.
My services:
TRAINING & QUALIOPI:
→ Secure your Training Organization
-Certification:Complete Qualiopi, NDA, BPF support.
-Compliance & Monitoring:Management of trainer compliance (Criteria 4 & 5), regulatory/pedagogical monitoring (Criterion 6).
-360° Management:Session management (CQP, Professional Titles, CACES), scheduling, OPCO files, agreements, invoicing, exam files.
MANAGEMENT (Administrative, HR & Pre-accounting)
→ Structure the daily routine
-Administrative & Financial Management:Organization, structuring, liaison with the accountant, bank reconciliation, expense reports, and unpaid invoice follow-up.
-Organization & Processes:Creation of procedures, tracking spreadsheets, dedicated Notion spaces, automations.
-HR:Contracts, health insurance, absences, recruitment assistance.
REAL ESTATE & CONSTRUCTION
→ Secure your compliance
-Compliance:File management (TRACFIN), notary file monitoring (preliminary agreements/purchase agreements).
-Rental Management:Verification of tenant files, lease drafting, guarantee deeds, preparation of inventory reports, claim monitoring.
-Commercial Management:CRM optimization, tenant/buyer scoring, online reputation management (Google, Immodvisor).
Why work with me?
- 15 years of experience, reliable and proactive approach
- Flexibility & Responsiveness
📩Ready to delegate to better manage? Contact me
Office manager - Virtual assistant - Training assistant - Qualiopi - Executive assistant
French
Native or bilingual
English
Fluent
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- CB Charlotte BOISARD EI - FreelanceOffice Manager | Virtual AssistantCONSULTING AND AUDITSMay 2021 - Today (5 years and 1 month)Nantes, FranceI support leaders ofVSEs/SMEs, training organizations, and trainersin structuring, securing, and optimizing their management.My goal:To bring method back where urgency has taken over and free up 20 hours/month for you to secure your growth. Through my expertise, I offer strategic & operational support to help you focus on what matters most: your business.My services:Training & Qualiopi→ Secure your training organization- Session management (CQP, Professional Titles, CACES), scheduling, OPCO files, agreements, invoicing.- Quality Compliance: Qualiopi certification, NDA, BPF support.- Monitoring & Trainers: Management of trainer compliance (Criteria 4 & 5) and regulatory/pedagogical monitoring (Criterion 6).Operational Management (Administrative, HR, Pre-accounting)→ Structure the daily routine:- Administrative & Financial Management: Organization, structuring of files, and digital archiving. Liaison and transmission of information to the accountant, pre-accounting, and bank reconciliation, expense reports, and active follow-up of unpaid invoices.- Organization & Processes: Management of complex calendars and email filtering. Creation of procedures, dashboards, Notion spaces, and automations.- HR: Contracts, absence tracking, leave, scheduling, health insurance, recruitment assistance.I also work with real estate and construction professionals. The same urgencies, a different sector.Real Estate & Construction→ Secure your compliance:- Regulatory Compliance: Management of files (TRACFIN) and rigorous monitoring of notary files (preliminary agreements/purchase agreements).- Rental Management: Verification of tenant files, drafting of leases, guarantee deeds, preparation of inventory reports, claim monitoring.- Commercial Management: CRM optimization, buyer qualification, and tenant scoring.- Visibility: Online reputation management (Immodvisor, Google) and showcasing your achievements.
- NOIA RENOVATIONVirtual AssistantCIVIL ENGINEERINGNovember 2025 - Today (7 months)Nantes, FranceGeneral Contractor, Project Management, Interior DesignerMissions:- Administrative Management- Invoicing- Construction Site Reports- Subcontracting Agreements- Email Management
- RETAIL FACTORYTraining Assistant & Qualiopi ExpertCONSULTING AND AUDITSOctober 2025 - Today (8 months)Nantes, FranceConsulting Agency and Training Organization in Luxury Retail (LVMH, Moet Hennessy, Benetton, Hermès, Les Bordes Estate, Audere...)Missions:- Training Session Management & Qualiopi ExpertTools:Digiforma
Reviews
A
Adeline
Retail Factory
Reviewed on 11/18/2025
Very good first experience with Charlotte, who was responsive and conscientious in managing our training in compliance with Qualiopi and skilled in using the Digiforma software. I will gladly work with her again on future projects.
Emmanuel
LEVY Emmanuel
Reviewed on 7/30/2025
I had the pleasure of collaborating with Charlotte on a mission to optimize administrative management (invoicing, reminders, document tracking) and implement internal processes.
Charlotte was highly responsive and took on the mission with great rigor and autonomy. Her mastery of tools, flawless organization, and ability to effectively structure tasks brought real fluidity to my back-office.
She is a reliable, proactive, and pleasant professional who quickly understands challenges and acts accordingly.
I recommend Charlotte to any company or entrepreneur looking to gain clarity, efficiency, and peace of mind in their daily management.
Recommendations
+1
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Education
- Professional Bachelor's Degree, Human Resources Management | Personnel AdministrationNational Conservatory of Arts and Crafts2012Licence professionnelle, Gestion des ressources humaines / administration du personnel
- University Diploma in Technology (DUT) in Marketing TechniquesNantes University2011DUT Techniques de commercialisation (TC), Marketing digital - Vente & Négociation - Communication - Relation client - Droit