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Charlotte B.CB

Average response time: 1 hour

Freelancer profile translated to English.
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About Charlotte

SME Consultant and Operational Sales Director;
I support Managers, Leaders, and SMEs in their organization and development.
I lead your Executive Committee with a focus on HR and strategic sales development.

Methodology:
1. Conducting audits based on operational sales development and human resources
2. Co-constructing a vision for a performance strategy
3. Employee engagement
4. Management with particular attention to psychosocial risks (RPS) and quality of life at work (QVCT)
5. Sales activity development
6. Customer relations, Prospecting, Loyalty
7. Internal communication: prevention of RPS, turnover, and absenteeism
8. In-depth work through individual coaching and group workshops

My Senior Expertise in support is based on over 25 years of professional experience in sales partnerships, management, executive coaching, and support for distributors & teams.

After building trust, my goal is to identify what's essential to tackle your challenges with enthusiasm and determination.
I suggest leveraging collective intelligence for a better chance of success.

When necessary, I take charge of reorganization, restructuring, and improving sales performance through a rigorous approach and qualitative communication. After setting the course with the teams, I drive everyone's commitment to act, optimize processes, and ensure each person can develop their skills.
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

Can work on-site
Lille (up to 50km), Paris (up to 10km)

Experience

  • MGC CVC
    Organization and Transition Consultant
    April 2024 - August 2025 (1 year and 4 months)
    Seclin, France
    Current situation analysis followed by recommendations,
    Individual interviews with managers,
    Seminar to stimulate the Executive Committee
    Results:
    The priority is given to the recovery of a department,
    Managers commit to conducting individual interviews with each team member,
    The client observes social appeasement: teams are stabilized.
    Change Management Executive Coaching Business Strategy
  • BDL Expert
    Interpersonal Communication Consultant
    April 2023 - December 2023 (8 months)
    Valenciennes, France
    Reorganization of a department with high absenteeism and
    poor morale.
    Results:
    Reduction from 20 to 14 employees,
    Increased turnover,
    Renewed dynamic of cooperation and mutual support.
  • Freelance
    SME Consultant
    CONSULTING AND AUDITS
    January 2022 - Today (4 years and 5 months)
    Lille, France
    I support Managers, Leaders, and SMEs in their organization.
    I lead Executive Committees - Focus on HR and strategic sales development.

    Methodology:

    1. Conducting operational and human audits - sales performance strategy combined with quality of life at work
    2. Employee engagement & management
    3. Support through individual coaching
    4. Support through group workshops

    My Senior expertise in support builds trust and provides meaning to move towards your goals. It is based on over 25 years of professional experience: sales partnerships, management, coaching of distributors & teams.

    I invite my contacts to focus on what's essential to tackle their challenges with enthusiasm and determination.

    I rely on collective intelligence for a better chance of success: together we work on various topics:

    1. Vision development
    2. Management and individual interviews
    3. Internal communication: prevention of RPS, turnover, and absenteeism
    4. Customer relations and sales development
    Strategic Vision Leadership Development Change Management Business Coaching Operational Efficiency

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Education

  • Systemics
    2024
    Systémie
  • Coaching
    2021
    Coaching

Skill set

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