Freelancer profile translated to English.
Back to original languageAbout Charline
Hello everyone,
I can help you with various remote tasks. I have been doing secretarial work for several years, I am reliable and rigorous, with excellent telephone skills. Do not hesitate to contact me to discuss it!
French
Native or bilingual
Spanish
Conversational
English
Conversational
Remote only
Primarily works remotely
Experience
- Centre Marceau,Reception and Care Planning OfficerJanuary 2015 - January 2021 (6 years)Paris, FrancePatient admission, preparation, and orientation.Switchboard management, appointments, and multi-practitioner scheduling.Payment processing, quotes, and administrative follow-up.Satisfaction surveys, archiving, and medical team coordination.
- Freelance (Remote)Outsourced Medical SecretaryApril 2021 - Today (5 years and 4 months)Telephone reception and agenda management via Doctolib/ClicRDV.Scheduling and coordination between patients and practitioners.Information video calls and patient support.Reminders, satisfaction follow-up, quote and payment management.Drafting and distribution of medical reports.Quality reporting and continuous improvement of protocols.
- DiversReceptionist and AdvisorJanuary 2007 - January 2020 (13 years)Reception, ticketing, visitor orientation.Payment processing, stock management, and customer loyalty.Occasional team supervision and performance reporting.
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Education
- Technical Commercialization DegreeIUT du Creusot2006DUT Techniques de Commercialisation
- SecretariatSecrétariat
Skill set
Categories
- Other