Charline Cathelin

In my role as Executive Assistant and Multi-site Coordinator, I had the opportunity to manage a multitude of responsibilities that contributed to the organization's efficiency and harmony. My main tasks included:

- Mail and correspondence management: I was responsible for receiving, sorting, and distributing mail and emails, ensuring smooth communication within the team.

- Vehicle and phone fleet management: I oversaw the monitoring and management of company vehicles and phone lines, ensuring resources were used optimally.

- Coordination of external service providers: I coordinated the interventions of external providers, ensuring compliance with deadlines and quality standards.

- Direct mailing: I organized direct mailing campaigns to ensure effective communication with our clients and partners.

- Agenda management and organization: I handled the scheduling of appointments and meetings, thereby optimizing the time of executives and teams.

- Travel arrangements: I organized business travel, booking transportation and accommodation, while considering the specific needs of each employee.

- Onboarding management: I was involved in the onboarding process for new employees, facilitating their arrival and integration into the team.

- Recruitment and temporary staff management: I managed the recruitment process, from posting job offers to welcoming candidates, while also managing temporary staff to meet the company's temporary needs.

- Communication and event organization: I organized various events, ensuring they were well-planned and executed, thereby fostering team cohesion and the company's image.

In my role as Administrative Sales Assistant, I had the opportunity to follow the entire sales process, from offer development to after-sales service. This comprehensive view allowed me to develop solid expertise in sales administration and inter-departmental coordination.

My main tasks included:

- Development, follow-up, and reminders for customer quotes,

- Order entry and follow-up,

- Coordination between the administrative, sales, and production departments to ensure smooth operations,

- Logistics management up to delivery,

- Preparation of customer invoices as well as follow-up and reminders for unpaid invoices,

- Management of the after-sales service (SAV) and follow-up of requests,

- Management and updating of a database.

This experience allowed me to acquire great rigor, good anticipation skills, and a strong ability to manage priorities in a dynamic environment.

Following the end of my apprenticeship contract in the insurance sector, I took on a temporary assignment within a company specializing in fashion accessories (leather goods).

There, I carried out sorting, labeling, and packaging tasks, while respecting quality standards and imposed deadlines.

This experience allowed me to maintain a dynamic professional activity, while consolidating my rigor, reactivity, and team spirit.