Freelancer profile translated to English.
Back to original languageAbout Charles
After 5 years in Growth - CRM at Asphalte, Detective Box, I am now a freelancer to explode your revenue thanks to CRM. 📈
+10 brands supported such as BigMamma, Stella Forest, Parallele, ...
I offer:
- CRM migration & setup,
- Automation creation & optimization,
- Operational newsletter management,
- Strategic CRM audit,
- Klaviyo training.
And also on various special operations:
- Dedicated IP & domain name setup,
- New market preparation,
- New product launch
- Dedicated Click Tracking implementation
I will create a tailor-made solution for you, with relevant CRM channels (Email, SMS, WhatsApp, Web Push, App Push) to improve your revenue, activation, and retention.
I operate on various CRMs: Klaviyo, Brevo, MailChimp.
Interested? Contact me via DM.
Charles Pratlong - Klaviyo CRM Expert, with 5 years of experience with the tool.
French
Native or bilingual
English
Fluent
Can work on-site
Bordeaux (up to 50km), Paris (up to 10km), Lyon (up to 50km)
Experience
- Big MammaCRM & Paid Marketing ManagerApril 2025 - Today (1 year and 2 months)CRM MigrationFlow Creation & OptimizationTraining of Sales & Country TeamsPaid Ads (Meta)
- Detective BoxRetention ManagerVIDEO GAMES AND ANIMATIONJune 2024 - January 2025 (8 months)Bordeaux, FranceCreation of the Retention Department (+30% revenue vs 2023):• 2022/2024 Audit (Business & CRM) and definition of Q4 2024 & 2025 objectives,• UK Market Launch (CRM & Website),• Launch of two games (Short Stories: The Art of the Hunt & Woodlock University EN),• Supervision of the web agency.Company transitioned to QVEMA.
- AsphalteCRM ManagerFASHION AND COSMETICSApril 2023 - June 2024 (1 year and 2 months)Bordeaux, FranceDirection of the CRM Department (50% revenue attribution):• DE Market Launch,• Women's line launch,• Retail launch,• Management of one employee and one freelancer.Asphalte is a clothing brand for people who want style and quality in a piece without having to break the bank every month.
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Education
- Marketing, Brand Management & InnovationISEG2021Marketing, Brand Management & Innovation
- Bachelor of Commerce - BCom, ÉconomieCorvinus University of Budapest2019Bachelor of Commerce - BCom, Économie
Certifications
- Klaviyo Deliverability CertificateKlaviyo2025
- Klaviyo Product CertificateKlaviyo2025