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Charles Mc KayCM

Charles Mc Kay

E-commerce Project Manager

€700/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charles

Freelance Digital Merchandiser & E-commerce Project Manager, I support beauty, fashion, and retail brands in optimizing their e-commerce performance, from commercial animation to complex digital project management.

With over 5 years of experience in international groups (Clarins, Petit Bateau, LVMH, Shiseido, L'Oréal), I work across the entire e-commerce cycle: e-merchandising, catalog management, product launches, promotional calendars, personalization, and A/B testing, with a strong data & performance culture.

Accustomed to working on Salesforce Commerce Cloud environments, I collaborate closely with business, technical, and agency teams to deliver effective projects focused on conversion, UX, and revenue.

💡 My areas of intervention:
• E-merchandising & commercial animation (home, PLP, PDP)
• E-commerce & digital project management
• Promotional calendars & product launches
• Catalog management (PIM / DAM)
• Personalization & A/B testing (AB Tasty, Kameleoon, Target2Sell)
• Performance analysis & recommendations (GA4, Contentsquare, Bazaarvoice)
• Internal teams & agencies coordination

🛠️ Tools & environments:

SFCC, GA4, Contentsquare, AB Tasty, Kameleoon, Target2Sell, Bazaarvoice, SAP, JIRA, Confluence, PIM (Quable)

🔎 Approach: pragmatic, results-oriented, and collaborative.
🎯 Objective: improve customer experience while maximizing business performance.

📍 Based in Paris – on-site or remote missions possible.
  • English

    Native or bilingual

  • Spanish

    Conversational

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Louis Vuitton
    Global Digital Merchandiser
    LUXURY GOODS
    November 2025 - Today (7 months)
    Paris, France
    Management of the global e-merchandising strategy for the Travel & My Monogram category and e-commerce project management
    e-merchandising Stratégie webmarketing Gestion de projet Luxe
  • Groupe Clarins
    E-Store Project Manager France
    FASHION AND COSMETICS
    March 2025 - July 2025 (4 months)
    France
    • Management of the animation and e-merchandising of the Clarins France website: cross-functional coordination, agency briefs (Salesforce Commerce Cloud)
    • Implementation and deployment of the promotional calendar (agency briefs, configurations, stock monitoring, forecasts, and reporting)
    • Catalog management and 2025 product launches (innovations & samples, use of an internal PIM/DAM).
    • E-commerce project management (personalization, A/B tests, website redesign, B-corp announcement, payment methods, customer reviews)
    • Performance analysis (SFCC, GA4, Contentsquare, Bazaarvoice)
    Mode et cosmétiques E-commerce Salesforce Commerce Cloud Gestion de projet web Contentsquare
  • Petit Bateau
    e-Shop Manager UK
    FASHION AND COSMETICS
    July 2021 - March 2025 (3 years and 8 months)
    Paris, France
    • Management of the animation and e-merchandising of Petit Bateau UK (Salesforce Commerce Cloud, Target2Sell, Insider)
    • Catalog management and collection launches (PIM Quable)
    • Implementation and deployment of the promotional calendar
    • Performance analysis (SFCC, GA4, Contentsquare, Bazaarvoice)
    • Launch of the cosmetic range in the Europe zone
    • E-commerce project management (Website personalization, A/B tests, logistics, 3D modeling, customer reviews, gift project)
    • Coordination of media production (studio relations, shootings & validation)
    Mode et cosmétiques E-commerce Salesforce Commerce Cloud Gestion de projet web bilingue anglais

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Education

  • Contentsquare
    2021
  • Google Fundamentals
    2017

Skill set

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