You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Charles K.CK

Charles K.

AI Agent - After-Sales Service Automation - Automotive

€250/day
Lausanne, CH
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Charles

While you're fixing cars, your after-sales service is already responding to your customers.
Fewer incoming calls, fewer interruptions in the workshop, and instant responses, even outside of opening hours.
Your customers get the information they expect, when they need it.
Thanks to an AI agent specifically designed for automotive garages, your after-sales service becomes smoother, more responsive, and more efficient, without burdening your teams.
A simple solution to implement, designed for the realities on the ground.

Automate your after-sales service today and offer your customers a modern, fast, and available 24/7 service.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • TL
    Accountant
    July 2024 - Today (1 year and 11 months)
    As an accounting assistant, I actively participate in the company's accounting and administrative management. My tasks cover all routine accounting operations, in liaison with internal teams and external partners.

    I am responsible for entering and checking accounting documents (supplier and customer invoices, expense reports), monitoring payments, bank reconciliations, and preparing the necessary elements for monthly and annual closings. I also monitor customer and supplier accounts, follow up on overdue payments, and update accounting dashboards.

    I contribute to compliance with accounting and tax procedures, the proper maintenance of files, and provide cross-functional administrative support (filing, archiving, document management). Organized and rigorous, I ensure the reliability of accounting data and compliance with deadlines.
  • Issa AI Agency
    AI Agent
    AUTOMOBILE
    January 2026 - Today (5 months)
    I help automotive garages optimize their after-sales service with dedicated AI agents. My solutions automate customer responses, reduce call volume, and improve customer satisfaction, while saving time for workshop teams. Smoother after-sales service, available 24/7, without human overload.
    After-Sales Service Assistance Digital Communication Freelance Marketing AI Agent
  • Alpha Innotec
    After-Sales Service
    September 2022 - July 2024 (1 year and 10 months)
    After-Sales Service Manager
    Telephone calls
    Customer support
    Appointment setting
    Technical problem solving

Recommendations

Be the first to recommend Charles

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • CFC Automotive Mechanic
    EPSIC
    2011
  • CFC Commercial Employee
    EPCL
    2016

Skill set

Categories

  • Other