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Charles J.CJ

Charles J.

Business Strategy, Sales Performance

€300/day
Annecy, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charles

👉 After 20 years of experience in Finance, Commerce/Marketing and as a member of various Boards, I share my experience with mid-sized/SMEs/VSEs that want to define or redefine their strategy.
👉 As a consultant, I have supported companies of all sizes in very diverse sectors, such as leasing, hospitality, and business services, for several years in the development of their business strategy and its implementation through commercial and marketing levers.
👉 My role as an advisor is to provide an external perspective on your market (PESTEL, SWOT, market research, TOSCA) and your company to develop a strategy and competitive advantages in consultation with your teams.
👉 Once the strategy is defined, it must be implemented by taking into account change management, leadership, internal/external communication, and corporate culture (in 8 steps). These steps will be monitored over time using the Balanced Score Card and Strategy Map.

👉 My goal is to support you from the beginning to the end of the implementation of your strategy, taking the time to have progress reviews throughout this process.

👉 Trilingual (English, French, Russian (10 years of experience in Russia))
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- Tools used: PESTEL, SWOT analysis, 360-degree diagnosis, market analysis, definition of a commercial strategy, definition of a business strategy, definition of KPIs and implementation of the action plan. Coaching, team support, change management, management, listening to customers and employees are the essential ingredients for success.




  • French

    Native or bilingual

  • English

    Native or bilingual

  • Russian

    Fluent

Can work on-site
Annecy (up to 50km), Rennes (up to 10km), Paris (up to 10km), Lyon (up to 30km)

Experience

  • arval trading
    Sales Director
    AUTOMOBILE
    December 2019 - Today (6 years and 6 months)
    Annecy, France
    Directed global sales strategies and client relationship B2B with a team of 30 employees
    - Clarify the strategy of the company with a focus on competitiveness, customer relationship and confidence. Increased the value of the multi-side platform (MotorTrade) from 21Mln to 42Mln€
    - mplement change management in sales department (new organization client centric using KAZAN, new job description) – Net Promoter Employee +60 and +20% of efficiency per head
    - Develop sales team with training and coaching sessions for each managers to unlock their full potential to improve their efficiency by 20%
    - Launch project of auction theory in collaboration with university of Lyon to improve quality/efficiency of sales (+40% of additional Net Banking Income) and + 20% of volume
    - Develop client satisfaction with different types of surveys to identify area of improvement (NPS from +9 to +27)
    - Review the marketing strategy with a focus on the brand image of the company to improve the client perception from 3,2 on 5 to 3,8 on 5
    - Create 3 new products with good track record on revenue generated (+250K Euro yearly)
    Business Strategy Positioning Strategy Sales Strategy Business Development Marketing Coaching Team Management Director Big Data
  • arval
    Business Development Manager
    BANKING AND INSURANCE
    June 2016 - December 2019 (3 years and 6 months)
    Moscou, Russia
    Business Team Manager (6 persons)
    • Development of prospects and clients portfolio
    • Set up strategies for each clients to increase profitability and market share (+12% growth)
    • Structure the department with sales process
    o Set new process of Agreement negotiation
    o Correction of process from prospect to client
    • Involvement in the strategy for budget 2018 and 2019
    o Analysis of current trends, regions, activities of prospects
    • Set up specific offers (sole supplier, “first in”, light OL)
    • Search and develop new partnership to extend prospects database
    Negotiation Sales Strategy Sales Coaching Business Development Development Consulting Project Management
  • Anera
    Hotel Board Member
    HOSPITALITY
    January 2014 - December 2022 (9 years)
    Nice, France
    Presence on the hotel board
    Project Tracking Sales Strategy KPI's

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Education

  • Financial Management
    Sorbonne University Paris
    2004
    Gestion financiere, gestion du risque, gestion de tresorerie. analyse du risque

Certifications

  • Change Management
    Harvard Business School Online
    2019
    Coaching Change Management Individual Coaching
  • Coaching
    Harvard Business School Online
    2019
    Coaching Team Management Communication

Skill set

Categories