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Charles BarjonCB

Charles Barjon

Expert Salesforce Marketing Cloud / Data Cloud

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charles

+13 years of experience in CRM, Marketing Automation, and IT

Salesforce Marketing Cloud Expert (+6 years of experience, +10 implementation projects), knowledge of Salesforce Data Cloud

Delivery management / technical project management / implementation / solution design / training / campaign management / product ownership

Equally comfortable with technical teams and business stakeholders, I support you in the technical and operational implementation of your marketing automation strategy on Salesforce Marketing:
- Technical project steering
- Business needs framing
- Technical solution design
- Platform configuration and complex journeys
- Recommendation of integration options with your ecosystem
- Development support
- Platform set-up
- Operational campaign management
- Team training
- CRM & emailing best practices sharing
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km), Marseille (up to 10km), Nantes (up to 20km), Bordeaux (up to 10km)

Experience

  • AXA France
    Senior Business Analyst Marketing Automation
    BANKING AND INSURANCE
    June 2025 - March 2026 (9 months)
    Nanterre, France
    As part of a change project (deployment of a new Salesforce version to 30,000 users):
    - Scoping of communication and reporting automation needs (Salesforce Marketing Cloud, Sales, Tableau)
    - Tooling project management and co-management of TMA
    Needs Analysis Automation Marketing Automation Business Analysis Support Project Coordination
  • EPSILON France
    CRM Manager - Salesforce Marketing Cloud
    LUXURY GOODS
    March 2022 - Today (4 years and 3 months)
    Paris, France
    Salesforce Marketing Cloud Delivery Manager & Solution Architect - LVMH

    SFMC Solution Architect for the LVMH maisons: BELMOND, KENZO, GIVENCHY, CHAUMET, FRED & ZENITH
    - Leading workshops for the discovery and design phases of the SFMC implementation projects
    - Management of SFMC solutioning for platform setup and implementation of customer journeys
    - Supervision of development activities: overseeing several developers

    Delivery Manager for the LVMH maison TIFFANY&CO.
    - Project management: facilitating kick-off and project committee meetings, overseeing risk management, and implementing mitigation plans
    - Supervision of development teams
    - Ensuring the quality of deliverables
    - Teams support (IT & Business)
    Product Delivery Salesforce Marketing Cloud Team Management Workshop Facilitation
  • EPSILON France
    Senior CRM Consultant - Salesforce Marketing Cloud at EPSILON France (Publicis Group)
    April 2021 - March 2022 (11 months)
    Paris, France
    ORANGE BANK: Optimizing the use of the Salesforce Marketing Cloud platform
    - Technical audit
    - Support / training of Business team
    - Implementation of new customer journeys
    PMU: Assessment of business uses of Salesforce Marketing Cloud
    - Conducting interviews
    - Assessment of platform usage
    - Analysis of the platform
    - Project plan realization & operational recommendations

Recommendations

MR
Rémi BussacRB
Elina ShaukatES
Mattias Riviere and 2 other people have recommended Charles

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Education

  • Master in Management
    ESC Clermont
    2013

Certifications

  • Salesforce AI Associate
    Salesforce
  • Salesforce Marketing Associate
    Salesforce

Skill set

Categories