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Charles CagnonCC

Charles Cagnon

Operations Director (COO) | IT Project Manager

€700/day
Paris 12e Arrondissement, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charles

COO & project manager with 10 years of experience, data science engineer by training, I evolved from IT consulting to the operations management of an AI tech startup that I co-founded. Versatile, attentive, and committed, expert in steering, fundraising, team management, and deployment of AI and data solutions with high business impact in various sectors: tech, insurance, transport, energy, and pharmaceuticals.
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Paris 12e Arrondissement (up to 50km), Puteaux (up to 5km)

Experience

  • Linkbycar
    Operations Director (COO) & Co-founder
    AUTOMOBILE
    January 2021 - Today (5 years and 7 months)
    Paris 17, France
    **Project**: Creation, development, and management of an AI technology startup specializing in telematics data analysis for connected vehicles.

    **Objective**: Lead operations, design technical architecture, and support the company's growth through innovative data solutions for fleet management, insurance, and anti-theft.
    • Co-founded the company, structured a team of about a dozen employees, and completed two funding rounds totaling 2.5 million euros.
    • Developed, trained, and integrated in-house Artificial Intelligence models for automotive data exploitation.
    • Defined technical architecture, created complex extraction scripts (Python), and automated business processes (n8n, advanced Excel modeling).
    • Created and implemented a technical ROI simulator to optimize automotive fleet taxation (calculation of in-kind benefits).
    • Pre-sales, business analysis, and gathering business needs in direct interaction with high-level decision-makers (C-level) and technical engineers.
    • Managed commercial expansion and strategic data acquisition partnerships in the European market (Belgium, Germany).


    **Technical Environment & Tools**: AI Models, Python, n8n, Excel, Hubspot, Figma, Claude, ChatGPT, Gemini.
    Artificial Intelligence Operational Steering Operations Management Business Analysis Pre-sales
  • Pacifica
    Technical Project Manager
    BANKING AND INSURANCE
    May 2021 - December 2022 (1 year and 7 months)
    Paris, France
    **Project**: Management of a transverse portfolio comprising 15 to 20 infrastructure and security projects.

    **Objective**: Ensure technical deployment, obsolescence management, and security maintenance of the information system.
    • Managed a portfolio of transverse projects across the entire technical scope of the company.
    • Led the deployment of new technical solutions in coordination with various teams.
    • Proactively managed hardware and software obsolescence of the IS.
    • Coordinated IT security: identification, planning, and deployment of corrective patches related to security vulnerabilities.
    • Strategic and operational reporting directly to the Chief Technology Officer (CTO).
    • Monitored progress, managed risks.
    • Team leadership.


    **Technical Environment & Tools**: Project Management, IT Security, vulnerability remediation, obsolescence management.
    Operational Steering Project Management IT Project Management Technical Project Management Team Leadership
  • Keolis
    IT Project Manager
    TRANSPORTATION
    April 2019 - May 2021 (2 years and 1 month)
    Paris, France
    Keolis is an international public transport company operating bus, metro, and tram networks. In full transition, the IT department is reorganizing to offer a global international service.

    **Objective**: Meet the infrastructure and security needs of the business for the successful development of projects and the management of IT department's technical evolutions in an international context.
    • Reported directly to high-level managers: CTO, CISO, CIO...
    • Cybersecurity, Proofpoint anti-spam: selected the solution after validation by Keolis Group's CISO and CTO, presented it in English to the CIOs and CISOs of each subsidiary (around 80 internationally), then implemented it technically within the target subsidiary's ecosystem.
    • Monitored the group's SSO tool, collaborated with Ilex on infrastructure needs: version upgrades, addition of new applications, change of the maintenance contract.
    • Managed PKI for servers requiring it.
    • Replaced SMTP relays: contacted the 80 IT contacts of the French subsidiaries to switch applications to the new relays.
    • Project management, build, and deployment of various IT projects.
    • Cloud migration, SMTP relay change, Exchange 2016 upgrade, Proofpoint, SSO, meeting room display...
    • Changed anti-spam from Ironport to Proofpoint: technical selection, configuration, connection to O365, deployment, and industrialization for the group's subsidiaries. Monitoring and evolution: adding security features, reporting, quarantine optimization, reinforcement learning.
    • Migration of on-premise Exchange to Exchange 2016: technical selection, roadmap, go-live.
    • Scrum Master for a reporting tool.
    • Feasibility and impact study, technical architecture definition.
    • Cost estimation, planning, progress monitoring, risk management.
    • Team leadership.
    Project Management Cybersecurity ANTISPAM Business Analysis Microsoft Exchange

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Education

  • Engineer
    ESIEA
    2017
    Ingénieur généraliste, option Data Sience.

Certifications

  • Prince2
    global knowledge
    2019
  • Scrum Master
    global knowledge
    2020

Skill set

Categories