Charles-Antoine Bicchieray

Management of an international strategic client portfolio (Top 50 annual revenue) as a dedicated contact: Integration of the Onoff solution into client ecosystems (CRM, collaborative tools, ERP) via upsell or offer upgrade for a +35% revenue growth of the portfolio in 4 months. Training and support of clients to maximize solution adoption and retention (Churn <1% over 4 months). Management of the complete sales cycle for complex SaaS projects in a multi-country environment. Trusted advisor approach: strategic advice to C-levels to boost commercial performance and accelerate their company's digital transformation.

Management of a portfolio of 70 entities (60 clients and 10 prospects with an annual revenue of approximately €1.5 million) as a single point of contact in the SMB segment: Commercial partnership with a dedicated Pre-Sales Engineer for the sale of telephony solutions (mobile, VoIP, Softphone), fixed data (FTTx, xG...) and integrations (Cloud, Cybersecurity, SD-Branch). Monitoring and project management by synchronizing the various teams involved. C-Level negotiation. Acquisition, Up-sell & Cross-sell, daily use of the SPIN/MEDDIC method. 2023 Revenue/Order > 125% - €350K ARR generated (4th out of 32 nationally). 2024 Revenue/Order > 113% - €330K ARR generated (4th out of 32 nationally).