About Charles
English
Fluent
Spanish
Conversational
French
Native or bilingual
Experience
- AXAIntegration ManagerJanuary 2025 - January 2026 (1 year)Paris, France• MANAGEMENT OF THE SMILE SERVICE DESK – €2M• DEFINITION OF THE OUTSOURCING TARGET OPERATING MODEL• TRANSITION MANAGEMENT AND TEAM MANAGEMENT• MANAGEMENT OF THE ENTIRE PROJECT CYCLE (DESIGN AUTHORITY, BUILD, RUN, OPERABILITY)• ELECTRONIC INVOICING & ERP MIGRATION (DYNAMICS, ORACLE, SAP)• DATA MODEL CONVERGENCE (INTERFACE CONTRACTS, DATA WAREHOUSES, DATAMARTS, REPORTING)• RUN ORGANIZATION (RACI, SLA, SUPPORT, INFRASTRUCTURE)• CHALLENGING STAKEHOLDERS (CLIENTS, SUPPLIERS, MANAGED SERVICE PROVIDERS, SUPPORT):• Project portfolio mapping and budget provisioning monitoring• Management of BUILD and RUN Service Desk contracts, including delivery and SLA monitoring.• Resource planning and allocation according to capacity and priorities• Leading strategic and operational committees for project validation and monitoring• Supporting solution areas (eInvoicing, eShop, Quote to Cash, Supply Chain, etc.) throughout the project lifecycle.• Participation in architectural reviews and application/infrastructure security audits• Management of licenses and supplier contracts associated with operational needs• Regular reporting to management and monitoring of deviations between forecast and actuals• CYBERSECURITY SUPPORT SCOPING:• Implementation and monitoring of security audits, threat modeling, BCP/DRP, and disaster recovery plans.• Crisis management and task force / war room: team coordination, critical action prioritization, stakeholder communication, major incident monitoring, and rapid remediation plan.• Audit and control of suppliers and tools: Teexma, Gravitee, SAP, Salesforce, Talend, Informatica.• Participation in security reviews throughout the product and project lifecycle.• Mapping application criticality in Run mode (RTO, RPO), identifying vulnerabilities, and negotiating remediation plans.
- KPMG SA - FranceProject Director | RTECONSULTING AND AUDITSJanuary 2021 - August 2024 (3 years and 7 months)Paris, France• MANAGEMENT OF THE TPME CLOUD AZURE PROGRAM – €2M• COORDINATION OF PROGRAM TEAMS (650 PEOPLE)• DEFINITION OF PROJECT MANAGEMENT METHODOLOGY• CHALLENGING PROJECTS:• Mapping the information system of each entity• Team audit and survey of application usage• Study restitution and prioritization based on application criticality• Eligibility for migration to Azure Cloud• Implementation of FinOps strategy for cost optimization• Budget management (consumed and realized) and expense allocation• Reviews of SecOps actions, remediation, and obsolescence management• Management of Design, Build & Run activities (Steering Committees, Project Committees, User Committees, Run Committees, ..).• Validation of project starts and compliance checks• Scoping of architecture with Azure Cloud (API, Infrastructure, Firewall, …)• Preparation of operational documentation and validation of target architectures.• Change management (training for Service Desk and other SAFe trains).• Leading Change Advisory Boards (CAB and eCAB) and ITSM processes• Deliberations in CAS (Architecture and Security Committee)• Presentation of new services to BRMs• RUN SCOPING:• Definition of incident management mechanisms (support matrix, escalation, alerts).• Provisioning of remote access and securing connections to KPMG clients (30 VPNs and managed service providers)• Support for suppliers in resuming activities after cyber attacks• Security reviews at all project stages and throughout the product lifecycle• Mapping application criticality in Run mode (RTO, RPO)• Preventing vulnerabilities upon detection of obsolescences• Negotiation and review of remediation plans (BCP/DRP)• Execution of disaster recovery plan and system remediation• Application mapping and referencing of IS applications
- Bureau VeritasAWS Project ManagerENERGY AND UTILITIESJanuary 2020 - January 2021 (1 year)Paris, France• MANAGEMENT OF THE M2C MOVE 2 CLOUD PROJECT – €2M (INTERNATIONAL CONTEXT)• COORDINATION OF PROGRAM TEAMS (150 PEOPLE)• MANAGEMENT OF THE CLOUD FACTORY AND SERVICE MANAGEMENT TEAMS• PREPARATION OF MIGRATIONS FOR SQUADS – SCOPE OF 150 APPLICATIONS• MANAGEMENT OF TARGET ENVIRONMENTS (ARCHITECTURES, LICENSES, UPGRADES)• RUN ORGANIZATION (RACI, SLA, SUPPORT, INFRASTRUCTURE)• CHALLENGING STAKEHOLDERS (CCOE, VENDOR, TEAMS, SUPPORT):• Eligibility for migration to AWS Cloud (Network, Compute, Storage)• Preparation of cutover operations to AWS• Identification of application dependencies and obsolescences• Budget estimation with workload monitoring• Negotiation of service contracts with SaaS providers & Integrators• Decommissioning of old on-premise servers• Management of Build & Run activities (Steering Committees, Project Committees, Estimation Committees, Validation Committees, ..).• Validation of cutover operations (Go/Live & Roll Out) with ISV & support• Scoping of architecture with AWS Cloud (RDS, EC2, Transfer Family, …)• Preparation of operational documentation and validation of target architectures.• Change management (training for Service Desk and other SAFe trains).• Leading Change Advisory Boards (CAB) and formalizing RFCs• Leading PI Plannings (3 days / 100 people).• CYBERSECURITY SUPPORT SCOPING:• Supporting the client in resuming activities after the November 2021 cyber attack (threats, vulnerabilities, measures)• Impact analysis on data centers and prioritization of the recovery plan• Mapping application criticality in Run mode (RTO, RPO)• Preventing vulnerabilities by implementing a remediation plan (BCP/DRP)• Execution of disaster recovery plan and system remediation• Leading change committees and agile project instances• Application mapping (management of environments & versions & dependencies)
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Education
- Master's Degree in Information Systems Management EngineeringUniversity of Evry2012Management et stratégie des organisations Accompagner la conduite du changement Piloter la performance et gestion des compétences Evaluation de la personnalité (MBTI : ENFP)
Certifications
- PRINCE2Global Knowledge2017
- SAFeGlobal Knowledge2018