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Charles AlexandreCA

Charles Alexandre

Project Director | Project Manager | PO | SM

€700/day
-
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Charles

With an engineering background, I quickly evolved into project management, change management, and leadership.

🔍 FREELANCE AVAILABLE ASAP! 🔍
With missions carried out at KPMG France, Axa, and many others, I support organizations in their IT, cyber, cloud, and digital operations transformations, and I am ready to take on new challenges with clients undergoing transformation.

KEY COMPETENCIES:
✅ Project Leadership
✅ Change Management
✅ Enterprise Architecture
✅ Service Delivery Management
✅ Cybersecurity (CISO, SOC)
✅ Coaching & Training

🚀 IT Projects / Transformations
• IT Service Desk Management (in-house and outsourced teams), including data development and integration activities (ETL, Talend) and Power Platform reporting
• E-Invoicing: regulatory compliance, workflow definition, deployment support
• Cloud Migrations: strategy definition, security, governance, and IT risk management
• Cyber Transformations: strengthening cybersecurity measures, governance, and regulatory compliance
• DORA Compliance: governance, IT risk management, incident management, and operational resilience
• Support for regulatory controls and inspections (ACPR preparation, audits)
• Data Center Relocations: scoping, end-to-end management, business continuity, and risk management
• SIEM & Log Centralization: scoping and implementation of collection, correlation, and monitoring solutions
• API Management & IS Integrations: design and deployment of API platforms and end-to-end interconnections
• On-Premise Infrastructure Modernization: architecture redesign and equipment renewal
• Generative AI Programs: scoping and deployment of intelligent assistants and business automations
  • English

    Fluent

  • Spanish

    Conversational

  • French

    Native or bilingual

Can work on-site
(up to 50km)

Experience

  • AXA
    Integration Manager
    January 2025 - January 2026 (1 year)
    Paris, France
    • MANAGEMENT OF THE SMILE SERVICE DESK – €2M
    • DEFINITION OF THE OUTSOURCING TARGET OPERATING MODEL
    • TRANSITION MANAGEMENT AND TEAM MANAGEMENT
    • MANAGEMENT OF THE ENTIRE PROJECT CYCLE (DESIGN AUTHORITY, BUILD, RUN, OPERABILITY)
    • ELECTRONIC INVOICING & ERP MIGRATION (DYNAMICS, ORACLE, SAP)
    • DATA MODEL CONVERGENCE (INTERFACE CONTRACTS, DATA WAREHOUSES, DATAMARTS, REPORTING)
    • RUN ORGANIZATION (RACI, SLA, SUPPORT, INFRASTRUCTURE)
    • CHALLENGING STAKEHOLDERS (CLIENTS, SUPPLIERS, MANAGED SERVICE PROVIDERS, SUPPORT):
    • Project portfolio mapping and budget provisioning monitoring
    • Management of BUILD and RUN Service Desk contracts, including delivery and SLA monitoring.
    • Resource planning and allocation according to capacity and priorities
    • Leading strategic and operational committees for project validation and monitoring
    • Supporting solution areas (eInvoicing, eShop, Quote to Cash, Supply Chain, etc.) throughout the project lifecycle.
    • Participation in architectural reviews and application/infrastructure security audits
    • Management of licenses and supplier contracts associated with operational needs
    • Regular reporting to management and monitoring of deviations between forecast and actuals

    • CYBERSECURITY SUPPORT SCOPING:
    • Implementation and monitoring of security audits, threat modeling, BCP/DRP, and disaster recovery plans.
    • Crisis management and task force / war room: team coordination, critical action prioritization, stakeholder communication, major incident monitoring, and rapid remediation plan.
    • Audit and control of suppliers and tools: Teexma, Gravitee, SAP, Salesforce, Talend, Informatica.
    • Participation in security reviews throughout the product and project lifecycle.
    • Mapping application criticality in Run mode (RTO, RPO), identifying vulnerabilities, and negotiating remediation plans.
    Cybersecurity Project Management Project Leadership Budget Management Change Management
  • KPMG SA - France
    Project Director | RTE
    CONSULTING AND AUDITS
    January 2021 - August 2024 (3 years and 7 months)
    Paris, France
    • MANAGEMENT OF THE TPME CLOUD AZURE PROGRAM – €2M
    • COORDINATION OF PROGRAM TEAMS (650 PEOPLE)

    • DEFINITION OF PROJECT MANAGEMENT METHODOLOGY
    • CHALLENGING PROJECTS:

    • Mapping the information system of each entity
    • Team audit and survey of application usage
    • Study restitution and prioritization based on application criticality
    • Eligibility for migration to Azure Cloud
    • Implementation of FinOps strategy for cost optimization
    • Budget management (consumed and realized) and expense allocation
    • Reviews of SecOps actions, remediation, and obsolescence management
    • Management of Design, Build & Run activities (Steering Committees, Project Committees, User Committees, Run Committees, ..).
    • Validation of project starts and compliance checks
    • Scoping of architecture with Azure Cloud (API, Infrastructure, Firewall, …)
    • Preparation of operational documentation and validation of target architectures.
    • Change management (training for Service Desk and other SAFe trains).
    • Leading Change Advisory Boards (CAB and eCAB) and ITSM processes
    • Deliberations in CAS (Architecture and Security Committee)
    • Presentation of new services to BRMs

    • RUN SCOPING:
    • Definition of incident management mechanisms (support matrix, escalation, alerts).
    • Provisioning of remote access and securing connections to KPMG clients (30 VPNs and managed service providers)
    • Support for suppliers in resuming activities after cyber attacks
    • Security reviews at all project stages and throughout the product lifecycle
    • Mapping application criticality in Run mode (RTO, RPO)
    • Preventing vulnerabilities upon detection of obsolescences
    • Negotiation and review of remediation plans (BCP/DRP)
    • Execution of disaster recovery plan and system remediation
    • Application mapping and referencing of IS applications
    Project Leadership Enterprise Architecture Azure Cloud SecOps Agile at Scale Identity and Access Management (IAM) Change Management End User Computing Microsoft Intune Active Directory Azure Active Directory Managed Services Cybersecurity Audit Service Delivery Management
  • Bureau Veritas
    AWS Project Manager
    ENERGY AND UTILITIES
    January 2020 - January 2021 (1 year)
    Paris, France
    • MANAGEMENT OF THE M2C MOVE 2 CLOUD PROJECT – €2M (INTERNATIONAL CONTEXT)
    • COORDINATION OF PROGRAM TEAMS (150 PEOPLE)
    • MANAGEMENT OF THE CLOUD FACTORY AND SERVICE MANAGEMENT TEAMS
    • PREPARATION OF MIGRATIONS FOR SQUADS – SCOPE OF 150 APPLICATIONS
    • MANAGEMENT OF TARGET ENVIRONMENTS (ARCHITECTURES, LICENSES, UPGRADES)
    • RUN ORGANIZATION (RACI, SLA, SUPPORT, INFRASTRUCTURE)
    • CHALLENGING STAKEHOLDERS (CCOE, VENDOR, TEAMS, SUPPORT):
    • Eligibility for migration to AWS Cloud (Network, Compute, Storage)
    • Preparation of cutover operations to AWS
    • Identification of application dependencies and obsolescences
    • Budget estimation with workload monitoring
    • Negotiation of service contracts with SaaS providers & Integrators
    • Decommissioning of old on-premise servers
    • Management of Build & Run activities (Steering Committees, Project Committees, Estimation Committees, Validation Committees, ..).
    • Validation of cutover operations (Go/Live & Roll Out) with ISV & support
    • Scoping of architecture with AWS Cloud (RDS, EC2, Transfer Family, …)
    • Preparation of operational documentation and validation of target architectures.
    • Change management (training for Service Desk and other SAFe trains).
    • Leading Change Advisory Boards (CAB) and formalizing RFCs
    • Leading PI Plannings (3 days / 100 people).

    • CYBERSECURITY SUPPORT SCOPING:
    • Supporting the client in resuming activities after the November 2021 cyber attack (threats, vulnerabilities, measures)
    • Impact analysis on data centers and prioritization of the recovery plan
    • Mapping application criticality in Run mode (RTO, RPO)
    • Preventing vulnerabilities by implementing a remediation plan (BCP/DRP)
    • Execution of disaster recovery plan and system remediation
    • Leading change committees and agile project instances

    • Application mapping (management of environments & versions & dependencies)
    Cybersecurity Governance AWS IAM Amazon Web Services AWS EC2 AWS RDS IS Migration Axway ITSM ServiceNow Budget Monitoring Microsoft SharePoint Agile Methodology (SAFe) Lean Management

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Education

  • Master's Degree in Information Systems Management Engineering
    University of Evry
    2012
    Management et stratégie des organisations Accompagner la conduite du changement Piloter la performance et gestion des compétences Evaluation de la personnalité (MBTI : ENFP)

Certifications

  • PRINCE2
    Global Knowledge
    2017
    Project Management Change Management Leadership
  • SAFe
    Global Knowledge
    2018
    Kanban Coaching Lean Management Change Management Lean Startup Project Management Business Analysis Agile@Scale Lean Six Sigma

Skill set

Categories