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Charlène LeducCL

Average response time: 1 hour

Freelancer profile translated to English.
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About Charlène

Virtual assistant specializing in administrative and organizational support.

I assist freelancers and small businesses in managing their daily lives to save them time and bring them peace of mind.

Organized, reliable, and discreet, I offer structured and efficient remote support.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • MAIRIE D'AVIGNON
    Administrative Officer
    PUBLIC SECTOR
    April 2025 - Today (1 year and 2 months)
    Avignon, France
    🔹 Preparation of invitations to municipal bodies (councils, commissions, bureaus)
    🔹 Formatting of deliberations, minutes, and reports
    🔹 Administrative follow-up of decisions by the municipal council and the mayor
    🔹 Coordination with municipal services for the transmission of necessary documents
    🔹 Management of legal deadlines and follow-up of acts submitted for legal review
    🔹 Participation in the logistical organization of sessions and their smooth running
    🔹 Archiving and document management of administrative acts
    Administrative management Document formatting Microsoft Word Email management Administrative document writing
  • AVIGNON GRAND HÔTEL
    Receptionist
    HOSPITALITY
    February 2024 - March 2025 (1 year and 1 month)
    Avignon, France
    - Welcome clients upon arrival with courtesy and professionalism.
    - Perform check-ins and check-outs.
    - Fill out and update client records (contact information, preferences, etc.).
    - Respond to phone calls and emails related to reservations.
    - Manage reservations and cancellations using hotel management software (Protel).
    - Provide information on hotel services and local attractions.
    - Collect payments and prepare invoices.
    - Train new employees
    Reservation management In-person and telephone reception Email management Strategic planning Client billing
  • HÔTEL RÉGINA
    Receptionist
    HOSPITALITY
    November 2023 - February 2024 (3 months)
    Avignon, France
    - Client reception (French and English)
    - Payment processing
    - Schedule management
    - Teamwork
    - Client advisory
    Calendar and schedule management In-person and telephone reception Customer advice Client billing Email management

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Education

  • Master's Degree in Digital Strategy Expert
    Digital Campus Aix
    2023
    Mastère Expert en Stratégie Digitale
  • Professional Bachelor's Degree in Digital Marketing & E-commerce
    IUT Lyon 1
    2021
    Licence Professionnel Marketing Digital & e-commerce

Skill set

Categories

  • Other