Charlene Kissouna

Individual support: listening, needs analysis, and personalized advice. Creation of educational content and communication materials. Facilitation of workshops and creation of audio content (podcast). Writing and management of administrative and professional content (emails, letters, claims, proofreading, editing, and optimization of documents - ComeUp)

Design and writing of a 4-week collective workshop pedagogical program. Group facilitation (10 to 16 participants) and individual socio-professional support. Administrative monitoring of files and management of learner pathways. Coordination of the program: management of schedules, relations with beneficiaries and partners (reception, information, orientation); and with colleagues and institutions. Results: approximately 120 young people supported per year, 150 individual follow-ups, up to 66% positive outcomes.

Design and facilitation of pedagogical sequences and training materials. Group facilitation (approx. 15 participants) and support for training pathways. Evaluations, writing of reports, summaries, administrative and pedagogical monitoring of learners. Coordination and follow-up of relations with partners, colleagues, and institutions. Referent for the "European project" aimed at the linguistic and socio-professional autonomy of newly arrived populations, in coordination with partners and colleagues in Belgium. Results: over 100 people supported in 6 to 9-month programs.