About Charlène
Project
- Project portfolio management
- Risk analysis & functional security recommendations
- Cybersecurity Business Owner project management
- Project Management Officer
Product
- Product strategy: offer structuring, positioning, market analysis
- Product Growth: user interviews, implementation of data collection systems/processes, KPI creation and monitoring
- Product Delivery: backlog prioritization, persona and user story writing, delivery monitoring
- Cybersecurity Scrum Master / Product Owner
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Confidentiel (banque d'investissement)SecOps PMO & Scrum Master (IDS and WAF)BANKING AND INSURANCEAugust 2023 - Today (2 years and 11 months)Paris, FranceProduct Owner & Scrum Mastero Agile ceremonies facilitation and sprint monitoring (team of 5 developers)o Support for development teams in feature scopingo Assistance in roadmap development and backlog prioritizationo Identification and monitoring of development needs for employees (operational security dashboard, secure API, etc.)o Change management support (tool guides, presentation or demo videos, wiki and dedicated SharePoint space)Project Management and PMOo Management of Cloud, obsolescence, and Global TOM alignment project portfolioo Creation of KPI for SecOps team budget monitoringo Creation and implementation of KPI for network security maintenanceo Preparation and facilitation of workshops for the redesign of SecOps offerings within the Groupo SecOps internal communication referent: writing newsletters for technical teams and management / top management)o Preparation of documents presented in steering committees / board meetings
- XMCOSecOps Product ManagerDIGITAL AND ITNovember 2020 - April 2023 (2 years and 6 months)Paris, FranceB2B Cybersecurity SaaS Product• Strategyo Redesign of strategy and identification of development opportunities, market analysis (customer volume x2 in two years)o Development and launch of new offers around the Serenety product• Discoveryo Identification of pain points, user journey, and creation of the product roadmapo User interviews and persona creation (customer satisfaction 8.3/10)o Sharing and communication of hypotheses during workshops and in an internal newsletter• Delivery and onboardingo Identification and monitoring of the product roadmapo Writing user stories & formalizing epicso Support in backlog and feature prioritizationo Testing and validation of developed featureso PoC and KPI monitoringo Creation of customer onboarding and training materials(documentation, videos, live sessions in French and English)• Communication and marketingo Support for marketing and sales teams (writing marketing content, pre-sales documents, flyers, videos)o Participation and organization of webinars or round tables highlighting the producto Writing articles and participation in white paperso TV and radio appearances related to the Serenety product
- XMCOCERT & CTI Team Manager (Cyber Threat Intelligence)CONSULTING AND AUDITSAugust 2022 - April 2023 (9 months)Paris, France🙌 Management of the team responsible for delivering cybersecurity services (~20 consultants)🤝 Training, recruitment, and annual reviews (cybersecurity engineers, economic intelligence analysts, and cyber risk consultants)💬 Management and monitoring of operational needs for service delivery (organization of service testing periods, pre-sales meetings)📢 Promotion of the team's skills internally and externally (webinars, participation in trade shows)
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Education
- MBA Strategy and Economic Intelligence, Development Economics and International DevelopmentEcole de Guerre Economique – EGE2018MBA Stratégie et Intelligence Economique, Économie de développement et développement international
- Master in Management and Strategy of Tourism Businesses, Marketing and Tourism StrategyETS European Business School2014Master Management and Strategie d'Entreprises Touristiques, Marketing et Stratégie Touristique
Certifications
- ISO 27005 Risk ManagerPECB2019
- Product Management with Lean, Agile and System Design ThinkingBoston University