Freelancer profile translated to English.

Description

I am a freelance administrative assistant with 4 years of experience in various sectors.

I support professionals and individuals in managing their administrative tasks to save them time, provide peace of mind, and enhance their daily efficiency.

💼 For professionals:

Schedule management and organization

Email processing and management

Client and employee file tracking

Document drafting and formatting

👤 For individuals:

Assistance with administrative procedures

Management of CAF (Family Allowance Fund) and Pôle emploi (Unemployment Agency) files

Letter drafting

✔️ Serious, organized, and responsive, I adapt to your needs and offer personalized support.

📩 Available for one-off or regular missions.

👉 Feel free to contact me to discuss your needs.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Tessi chèque
Back Office Manager
March 2025 - January 2026 (10 months)
Cesson-Sévigné, France
• - Monitor compliance with deadlines and initiate collection and litigation procedures
• - Manage payment tools
• - Handle customer complaints
Drafting Letters/Emails Writing Fluency
CONCENTRIX
Customer Advisor / Claims Manager
November 2024 - February 2025 (3 months)
Vitré, France
• - Investigate its origin,
• - Verify the insured's declarations,
• - Assess the amount of damages with the expert and determine the compensation amount according to insurance regulations and the terms of the policies subscribed.
Telephone Reception Employee/Client File Management Customer Advice
CLPS
Training Assistant
March 2022 - September 2023 (1 year and 6 months)
Rennes, France
• - Welcome and inform participants
• - Track and manage training sessions
• - Track and follow up on payments and invoices
• - Participate in training preparation
• - Manage and optimize schedules
• - Update data
Schedule Management Billing Follow-up Meeting Organization

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PIX Certification
Certification PIX
Vocational Baccalaureate: Secretarial Studies
Lycée Privé Saint-Vincent
2014
Baccalauréat professionnel : Secrétariat

Other

Chancelvie Taillandier

Freelance Administrative Assistant

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