Freelancer profile translated to English.
Back to original languageAbout Chaïnaze
Business development and business strategy consultant, I help you boost your activity and find clients. Founder of CYS Consulting, I support companies in their growth: B2B prospecting, lead acquisition, creation of pitches, visibility optimization (LinkedIn, e-mailing).
My goal: transform your ideas into concrete results, quickly.
I combine strategy and field action to acquire clients in a minimum of time.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- CYS ConsultingCEOJune 2024 - Today (2 years)Paris, FranceFounder of CYS Consulting, I support entrepreneurs, VSEs, and SMEs in their commercial and strategic development. I help my clients structure their offerings, find clients, optimize their prospecting, and boost their visibility (LinkedIn, e-mailing campaigns, pitches).Specializing in business consulting and marketing, I offer personalized, results-oriented solutions: audits, action plans, lead acquisition, coaching, and field support.My goal: transform your ideas into concrete results.
- Uber Eats France SASNational Partnerships ManagerAGRICULTUREMay 2022 - May 2024 (2 years)Paris, FranceManagement and development of a portfolio of partner restaurants (acquisition and retention).Prospecting and commercial negotiation with new partners (calls, meetings, contract signings).Support for restaurateurs in onboarding (listing on the platform, tool training).Performance analysis (sales, conversion rates, promotions) to optimize partner results.Implementation of local marketing campaigns (promotions, special events).Customer satisfaction monitoring and problem-solving (support and service optimization).Regular reporting and KPI tracking (revenue, order growth, activation rate).Collaboration with marketing and operations teams to improve the partner and end-customer experience.
- Société Générale AssurancesCustomer AdvisorBANKING AND INSURANCEAugust 2021 - April 2022 (8 months)Paris, FranceAssisting policyholders when reporting claims (car, home, health, etc.).Opening and recording claim files, ensuring the accuracy of transmitted information.Analysis of circumstances and verification of coverage to guide the client on the next steps.Coordination with experts, garages, service providers, and other stakeholders to expedite claim processing.Regular file monitoring (progress of compensation, follow-ups, communication with clients).Handling complaints and sensitive situations by providing personalized support.Updating customer information and administrative follow-up in internal management tools.Contributing to customer satisfaction by ensuring responsive and quality service.
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Education
- Master 2 - International Business StrategyInseec U2021Master 2 International Business Strategy chez SupCareer, formation en alternance axée sur la stratégie, le marketing et la gestion de projets à l’international. Ce diplôme prépare à piloter le développement des entreprises sur les marchés globaux grâce à une forte immersion professionnelle.