Chaïma B.

I support entrepreneurs, e-merchants, creators, and small businesses in managing their customer relations, emails, and administrative tasks to save them time and allow them to focus fully on developing their business.

Multilingual virtual assistant (FR/EN), with notions of Korean (A2) and understanding of Tunisian Arabic.

📩 My main tasks:

• Management and sorting of professional emails

• Customer support and follow-up of requests

• Responses to customer requests

• Management of professional emails and messages

• E-commerce assistance and order tracking

• Remote administrative organization

With several years of experience in customer relations, particularly with a premium and international clientele, I work with rigor, discretion, and a sense of organization to offer reliable, responsive, and professional support.

🌍 Languages:

• French: native

• English: full professional proficiency

• Tunisian Arabic: understanding

• Korean: A2 level

📅 Available for one-off or regular remote collaborations, with flexible organization according to the needs of the mission.

Serious, organized, and discreet, I adapt to the needs of each client to offer tailor-made, quality support.