Freelancer profile translated to English.

Description

Communication and Change Management

👋 Hello and welcome!

I'm Chafia, a freelance consultant specializing in internal communication and change management. With extensive experience in transforming environments, I help companies and organizations navigate change challenges while effectively engaging their teams.

My approach:

• Personalized diagnosis: Each project is unique, and I tailor my solutions to your specific needs.

• Impactful strategies: Creation of custom communication and support plans to ensure successful transitions.

• Measurable results: Improved team engagement and smoother transformations.

My services:

1. Development of internal communication strategies.

2. Management of change projects (processes, tools, organization).

3. Creation of engaging content to motivate and inform your teams.

4. Workshops and training on change management.

Why work with me?

🔹 A human and collaborative approach.

🔹 Dual expertise in communication and transformation.

🔹 A strong commitment to your goals.

Do you have a project in mind or a challenge to tackle? Let's talk! I'm here to listen and find solutions that align with your ambitions.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

ALD international
Head of Communication and Innovation
BANKING AND INSURANCE
March 2007 - August 2010 (3 years and 6 months)
Clichy, France
o Coordinate and harmonize communications for the 39 subsidiaries
- intranet and community animation, seminar organization, advertising campaigns, video production, etc.
o Develop and anchor innovation
- support for innovative initiatives, translating initiatives into ideas to facilitate their implementation and duplication
o Lead customer satisfaction surveys
- subject matter expert, reference person
Communication Management Strategy
Société Générale
Head of Communication and Training
BANKING AND INSURANCE
September 2010 - December 2015 (5 years and 4 months)
Paris, France
o Lead training
- construction, monitoring, and arbitration of training plans, etc.
- quarterly review with the Executive Committee for consumption monitoring and landing projections
o Communication and change management
- unite teams in a transformation context
- develop and strengthen the sense of belonging
- support programs and/or projects and change management
Project Management Change Management Management Interview Management Communication Strategy
Société Générale
Head of HR Communication
BANKING AND INSURANCE
January 2016 - October 2024 (8 years and 9 months)
Paris, France
o Lead the HR communication policy
Unite teams in a transformation context
- definition and management of the communication strategy
- deployment of priority communication axes
- change management
o Manage the HR department
Develop and strengthen the sense of belonging
- organization of events (alignment of strategy / allocated budgets)
- annual HR convention: project-mode coordination
- animation of the community via HR & You
- knowledge transfer through 30-minute sessions
o Project management and change management
Support and management of projects, including the most significant ones
- Vision 2025: communication stream, management and implementation of communication plans, social media monitoring, action coordination, etc.
- professional and skills approach (MONJOB2020): communication plan, change management, videos, print materials, etc.
- HR LABEL ME TOMORROW: management with COM BDF of the entire approach (construction, launch, change management, monitoring and management)
Project Management Digital Communication Change Management Social Media