Freelancer profile translated to English.
Back to original languageAbout Charafa
I take care of your administration and communication so you can focus on what really matters: your business and your clients.
What you gain concretely
✔ Reduced mental load and a smoothly running daily routine
✔ Structured, reliable administration with no unpleasant surprises
✔ Regular, consistent, and professional communication
✔ More time and long-term organization
My tasks
- Administration & Management
- Invoicing, follow-ups, payments — Emails, files, correspondence — Schedule, coordination, file tracking
- Communication & Content
- Social media and digital communication — Content creation and updates — Setting up organizational tools and processes
My way of working
- Rigor · Anticipation · Autonomy · Responsiveness · Clear communication
- I work methodically, discreetly, and efficiently. My goal: to be a reliable support you can count on without having to double-check everything.
My background
Several years of experience in executive assistance, administrative management, and communication, in demanding and varied environments.
Sectors: Architecture · Construction · Public Sector · Energy · Social Action
Support Options
100% remote work
On-site presence possible in the Douai / Lille area
One-off tasks or regular support
Daily rate: €240/day
French
Native or bilingual
Spanish
Fluent
Arabic
Conversational
English
Fluent
Remote only
Primarily works remotely
Experience
- Chaf'AssistVirtual Assistant for Administration and CommunicationCONSULTING AND AUDITSJanuary 2026 - Today (5 months)Flines-lez-Raches, FranceVirtual assistant for SMEs, freelancers, and small businesses.I handle your entire administrative management to free up your time.CONCRETE TASKS:- Complete administrative management: client/supplier files, correspondence, filing, archiving- Financial monitoring: invoicing, client follow-ups, payment tracking, cash flow- Schedule management: planning, priority organization, task coordination- Administrative follow-up: reminders, deadlines, workload organization- Digital communication: social media management, content creationRESULTS:✔ Optimized and up-to-date administration✔ Controlled cash flow — structured follow-ups, reliable payments✔ Estimated time savings: 8-12 hours/week recovered✔ Reduced mental load — focus on core business
- Collectivité TerritorialeCommunication ManagerPUBLIC SECTORMarch 2020 - March 2026 (6 years)Flines-lez-Raches, FranceCommunication ManagerLong-term assignment — 6 years — Full autonomyComplete creation and structuring of the communication function for a local authority (function did not exist before my arrival).Main activities:• Implementation of a communication strategy (print & digital)• Social media management and visibility development• Content production (visuals, videos, professional materials)• Website management and updates (Typo3)• Coordination between elected officials, departments, partners, and associations• Drafting meeting minutes and action tracking• Organization and management of public events• Management of a resident survey to guide municipal decisionsResults:✔ Communication function created and sustained✔ Developed digital visibility = improved engagement✔ Improved decision-making thanks to collected data✔ Events organized smoothly and on time✔ Time saved for teams thanks to implemented processes
- EnedisTraining ManagerENERGY AND UTILITIESJanuary 2016 - January 2018 (2 years)Douai, FranceTraining Manager2 yearsFull management of the training plan for an energy sector company.Main activities:• Analysis of training needs with managers• Organization and planning of sessions (logistics, trainers, invitations)• Administrative management of registrations and attendance tracking via myHR• Budget monitoring and optimization for training costs• Creation of dashboards and reporting• Improvement of internal processesResults:✔ Optimized budget tracking = better cost visibility✔ Smooth session organization = zero delays✔ Simplified processes = operational time savings
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Education
- BTS Administrative Management AssistantLycée Jehanne d'Arc2003BTS Assistante de Gestion
- Baccalaureate STT (Technological Sciences and Management)Lycée Jehanne d'Arc2001Baccalauréat STT