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César RodevilleCR

César Rodeville

Web technical support – sites & hosting

€200/day
Foix, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About César

I help resolve technical issues on websites: bugs, errors, configuration, or abnormal behavior.

I primarily work on PrestaShop and hosting environments (Plesk / Linux), with a pragmatic and results-oriented approach.

Fast intervention, precise diagnosis, and corrections adapted to the existing setup.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Indépendant / Freelance
    Web technical support & maintenance (PrestaShop / Plesk)
    E-COMMERCE
    September 2024 - Today (1 year and 9 months)
    Foix, France
    Technical interventions on websites and hosting environments.

    - Troubleshooting PrestaShop sites (configuration, behavior, bugs)
    - Support and management of Plesk environments
    - Setup and management of staging environments
    - Diagnosis and resolution of technical problems (display, resources, configuration)
    - Identification and correction of problems related to configuration (URLs, resources, environment)
    Prestashop Plesk Linux Corrective maintenance CMS customization
  • Calimed Santé
    Software technical support (hotline)
    MEDICAL
    October 2017 - September 2019 (1 year and 11 months)
    Marseille, France
    Technical support for users of a web application for managing medical practices.

    - Handling user requests (incident diagnosis and resolution)
    - Troubleshooting issues related to SESAM-Vitale card readers (detection, configuration)
    - Assistance with electronic health record transmission
    - Resolving document generation problems (prescriptions, certificates)
    - User support (understanding features, usage assistance)
    - Setting up medical procedures and associated configuration in the application
    - Identifying the root cause of incidents (usage, configuration, or environment)
    Technical support User assistance Application maintenance Incident diagnosis Software support
  • Missions d’intérim (Expectra)
    IT technician – deployment & maintenance
    DIGITAL AND IT
    October 2016 - September 2022 (5 years and 11 months)
    Marseille, France
    Technical interventions in a professional environment (deployment, integration, and maintenance of computer workstations).

    - Preparation and deployment of portable workstations (Windows installation and configuration, network integration)
    - System configuration setup (including BIOS security for end-user fleets)
    - Deployment and renewal of workstations in companies across multiple sites (mobile interventions)
    - Installation and commissioning of user workstations in existing environments
    - Maintenance and replacement of defective hardware (diagnosis and recommissioning)
    - Interventions in public institutions and companies (occasional technical support)
    deployment Technical support IT maintenance System integration System Configuration

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Skill set

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