About Celine
French
Native or bilingual
English
Fluent
Experience
- Eurométropole de StrasbourgService Design - Purchase Order Process and CommitmentPUBLIC SECTORNovember 2025 - November 2025Strasbourg, FranceI was mandated to unblock a critical process (creation and commitment of Purchase Orders).Key skills implemented:• Workshop Design and Facilitation: I designed and facilitated an exploration workshop using Design Thinking methods to mobilize collective intelligence.• Qualitative Audit and Experience Mapping: I led the creation of an "Experience Map" to identify not only user actions and difficulties but also their emotional feelings (e.g., frustration, misunderstanding).• Strategic Alignment: My analysis led to management alignment on a "step-aside" strategy, confirming that it was essential to "review all processes" and simplify upstream rules before launching any tool development.• Scoping and Architecture: The report I provided formalized the structural obstacles and defined the roadmap for creating a reliable centralized repository, as well as the scope of the future tool's functionalities.My intervention transformed a problem of occasional correction into a strategic architecture project focused on data quality and process clarity.
- L'équipe LudiqueInnovation ConsultantEDUCATION AND E-LEARNINGDecember 2023 - November 2024 (11 months)Paris, FranceDevelopment of a serious game dedicated to training in innovation methods for employees of a large banking group.
- Analysis of client needs and project scoping
- Estimation of budget, schedule, and resources
- Design of innovation training content
- Game design
- Supervision of development, technical, and client testing
- SNCF Connect & TechInnovation Project ManagerE-COMMERCEMarch 2019 - December 2023 (4 years and 9 months)Paris, FranceProduct Owner:
- Prioritization of the roadmap and scoping of innovative POCs
- Writing user stories
- Facilitation of follow-up meetings using Agile and Lean Startup methods
- UX, development, and user study management
- Lessons learned and scalability
Open Innovation Manager:- Identification of external innovation opportunities
- Partnership management
- Startup accelerator management
- Collaborative innovation project development
- Promotion of innovation culture (Organizing hackathons, Design Challenges, conferences...)
- Representation at events
Digital Vision Analyst & Innovation Catalyst:- Monitoring, benchmarking, UXR
- Facilitation of Design Thinking workshops
- Promotion of innovation culture
- Roadmap prioritization
- Exploratory dossier
Transformation:- Design and facilitation of seminars
- Team coaching: definition, monitoring, and analysis of objectives
- Optimization and structuring of processes and bodies
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Education
- Specialized MBAESCAET - RNCP 72019MBA Spécialisé
- Fly the Nest TrainingFly the Nest Training2023Alignement d'équipe : design et animation de séminaires et formations Développement du leadership : coaching fondateurs et managers Exécution du scale : structuration des transformations stratégique, organisation & culture d'entreprise - Innovation - Gestion de projet - Culture d’entreprise - Collaboration efficace