Freelancer profile translated to English.
Back to original languageAbout Céline
The first 15 years of my career were dedicated to Quality Engineer, Quality Manager, Auditor, and Quality Director roles within large groups.
I also managed the Integrated Management System (IMS) department, covering areas such as: Quality, Customer Satisfaction, Quality of Work Life, Information Security, CSR, Disability, Anti-corruption, Radiation Protection, and Health and Safety at Work.
After these years of professional enrichment, I decided to share my expertise and know-how by creating: ARC Conseil Certification.
ARC is the acronym for: Performance Improvement, Risk Reduction, and Compliance with standards:
- Improvement of working conditions, organization, productivity, and customer satisfaction...
- Reduction of Risks related to absenteeism, psychosocial risks, non-health costs, customer attrition, or information loss...
- Compliance with ISO standards, best practice frameworks, and regulations...
Expertise, rigor, and adaptability allow me to quickly grasp the challenges of organizations, regardless of their nature or size (SMEs, Large Enterprises, Associations, Local Authorities...).
Expertise, rigor, and adaptability allow me to quickly grasp the challenges of organizations, regardless of their nature or size (SMEs, Large Enterprises, Associations, Local Authorities...).
I work as an independent consultant serving businesses in my region of Nouvelle-Aquitaine (Grand-Ouest, Pays de la Loire, and Paris).
Qualifications:
- CQI and IRCA Quality ISO 9001 Auditor n°1503 by AFNOR Compétences.
- Consultant and evaluator for Health and Quality of Work Life by AFNOR Certification.
- Experienced Information Security ISO 27001 Auditor n°514 - LSTI by AFNOR Compétences.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ARC Conseil CertificationConsultant & Certification Auditor: Quality (ISO 9001) - Information Security (ISO 27001) - HDSCONSULTING AND AUDITSApril 2020 - Today (6 years and 2 months)La Rochelle, FranceExpertise, rigor, and adaptability allow me to quickly grasp the challenges of organizations, regardless of their nature or size (SMEs, Large Enterprises, Associations, Local Authorities…).Services offered (non-exhaustive list):CERTIFICATION:● Implementation of your Quality (ISO 9001 / QMS) - Information Security (ISO 27001 / ISMS) approach● Support for ISO 9001, ISO 27001, and HDS certification projects● Post-certification audit support and implementation of corrective actions...AUDIT:"Confidentiality, integrity, and independence are my values. My approach is based on trust, transparency in exchanges, and respect for observed practices."Evaluations against the following frameworks:● Quality (ISO 9001)● Information Security (ISO 27001)● HDS● Service Management (ISO 20000)
- Experis FranceQuality DirectorDIGITAL AND ITJune 2015 - October 2020 (5 years and 5 months)Paris, FranceManages the Integrated Management System (IMS) department, covering areas such as: Quality, Information Security, CSR, QWL, Disability, Radiation Protection, Health and Safety at Work.QUALITY - INFORMATION SECURITY - RISKS:- Obtaining and maintaining acquired certifications- Deployment of ISO 9001 Quality and ISO 27001 Information Security- Definition of policies and deployment of objectives- Facilitation of management reviews and plenary meetings- Monitoring of priority action plans and continuous improvement- Optimization of performance and the integrated management system- Project management and change support- Design, implementation, and monitoring of performance indicators- Formalization of the documentary system (progress sheets, processes, best practices, tools)- Implementation and analysis of satisfaction surveys / customer feedback- Organization of risk committees (strategic and operational)- Optimization of processes, services, and their interactions- Creation of awareness programs and facilitation of working groups- Planning and coordination of internal and external auditsCSR - DISABILITY - QUALITY OF WORK LIFE AND WELL-BEING AT WORK:- Supervision of EcoVadis and ACESIA evaluations- Formalization of a Disability agreement approved by the Direccte and Agefiph- Application of ISO 26000 guidelines- Implementation of fruit baskets, sports, and solidarity events- Participation in the company agreement on professional equality- Deployment of Sapin II Law - anti-corruption- Fight against sexual and moral harassmentHEALTH AND SAFETY AT WORK:- Monitoring compliance with legal and regulatory obligations (single risk assessment document, PPE, prevention plan, defibrillator)- Organization of safety training and refresher courses- Workstation adjustments- Radiation protection management- Participation in social dialogue - CSE- Deployment of ISO 45001 requirements
- PROSERVIAQuality Manager and Internal AuditorDIGITAL AND ITDecember 2009 - May 2015 (5 years and 6 months)Niort, France- Support for operational staff in mastering their activities- Conducting internal audits and monitoring action plans- Analysis of performance and management indicators (KPIs)- Obtaining and maintaining ISO 9001 v2008 and NF 345 (ISO 15838) certifications- Identification of significant risks inherent in the company's processes- Analysis of malfunctions and monitoring of corrective actions
Recommendations
FU
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Lead auditor Information Security ISO 27001LSTI - Afnor Compétences2020Auditor confirmé ISO/CEI 27001 : 2013 Systèmes de management de la sécurité de l'information Session n° 966 - Exploiter les principes de l'audit de systèmes de la sécurité d'informations - Vous approprier les exigences d'un SMSI conforme à l'ISO 27001 - Mettre en œuvre les techniques d'audit adaptées - Recueillir et analyser des preuves tangibles en toute objectivité - Evaluer et communiquer les résultats d'un audit
- Lead Auditor CQI and IRCA Quality ISO 9001IRCA | CQI | AFNOR Compétences2020ISO 9001 : 2015 Lead Auditor (Quality Management Systems) UNIQUE LEARNER NUMBER : 277541 CERTIFIED COURSE : 17971 APPROVED TRAINING PARTNER : n°6017834 Responsable d'Audit | Auditeur certifié CQI and IRCA - Maîtriser toutes les étapes pour réaliser un audit de Système de Management de la Qualité - Passer l’examen Lead Auditeur de Système de Management de la Qualité de CQI and IRCA - Adopter les comportements adaptés à la conduite et réalisation d’un audit de système de management de la qualité
Certifications
- Lead auditor Information Security ISO 27001LSTI - AFNOR Compétences2020
- Health and Quality of Work Life Project ManagerAFNOR Certification de personnes2021