Dr Céline Orhond

With a dual background as a physician and a manager, I bring a global perspective on the challenges of transforming the healthcare system and innovations in health. I specialize in the organization and digitalization of the patient journey, as well as improving patient experience.

I support healthcare decision-makers and stakeholders in developing their strategy, improving organizational performance, and transformation.

I work in key areas such as: streamlining processes and change management, care pathways, patient experience, digital health, Artificial Intelligence, and innovation.

My skills combine management, administrative and financial management, entrepreneurship, as well as knowledge related to medical practice.

I have developed a global vision of the healthcare system and the ecosystem surrounding patients and healthcare professionals, as well as solid knowledge of the institutional and regulatory environment. This experience allows me to grasp the strategic, organizational, and human issues related to the transformation of the healthcare system in their entirety.

Deputy General Manager France and Europe

Innovation, medical development, and patient experience

Structuring patient journey services, including the customer center. Strategic client portfolio, communication, and partnerships. Delegated management of the patient portal BU

650 employees, Revenue €53 million

Direction, transformation, and digitalization of the entire patient journey.

Creation of the patient contact center, restructuring of the admission process, and implementation of the patient portal, creation of the discharge lounge.

Increased revenue by 10% despite a 15% reduction in beds