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Céline LebaudyCL

Céline Lebaudy

Business Developer - TravelTech | Tourism | SaaS

€790/day
Granville, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Céline

-- My daily rate is negotiable depending on the mission and project --

∇ Who am I?

Céline, in tourism for over twenty years with a 360º vision of the sector. Passionate about travel and digital, I support tourism stakeholders in achieving their strategic projects by infusing them with my expertise in marketing and business development. Commitment and enthusiasm at the service of your objectives in a rapidly evolving sector.

How can I help you?

− Strategic watch | market research & trends | audit
− Segmentation | targeting | positioning
− Marketing & commercial strategy
− Acquisition | opening new markets
− Offer structuring | sales development
− Planning | tool selection
− Methodology | internal processes
− Purchase journey optimization | customer experience
- Sourcing | Travel production

Need another service? Contact me to discuss.

 My technical skills:

− Trilingual | French English Spanish
− B2B SaaS Solutions
- CRM | SalesForce, HubSpot, Toogo
− Social networks | Facebook, Instagram, LinkedIn
− Inbound Marketing | HubSpot Certification 2021
− Copywriting | Content writing for travel websites and blogs
− Photography | Portraits, travel, 4 exhibitions in Mexico City and Paris
− Layout | Canva
− CMS | Wordpress
− Office | Word, Excel, PowerPoint, G-WorkSpace
− WebApp | Slack, Discord

− GDS | Galileo
− Software functional/user testing
− In-depth knowledge of Latin America

♥ My areas of expertise:

Travel | CSR | Hospitality | Leisure | Culture | Attractiveness | Territories | OTAs

Curious and flexible, I offer personalized support tailored to your needs. Each project is unique, contact me to discuss yours!

Céline – Lebaudy Consulting

#ReadyForYourProject
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Lebaudy Consulting
    Business Developer - Tourism | TravelTech
    TRAVEL AND TOURISM
    February 2021 - Today (5 years and 4 months)
    Paris, France
    With a 360º vision of the tourism sector, I provide strategic solutions to private and public stakeholders who wish to be supported in their development projects by infusing them with my expertise and passion.

    TravelTech company, tour operator, travel agency, hotel, bed and breakfast, campsite, tourist office, attraction site,… My analytical skills, energy, and sense of innovation are at the service of your objectives.

    Freelance activity - micro-enterprise registered with Urssaf in February 2021
    https://www.lebaudymagazine.com/consulting/
    Business development Marketing Customer Journey Customer Service Tourism TravelTech SAAS
  • Toogonet
    Business Developer, Onboarding and Customer Success Manager
    SOFTWARE PUBLISHING
    February 2018 - August 2020 (2 years and 7 months)
    Mexico, Mexico
    Toogonet is a software engineering services company that has developed Toogo, a B2B SaaS solution for DMCs, travel agencies, and tour operators worldwide.

    Freelance activity - 100% remote
    My annual revenue: $100K (B2B)
    + 50% satisfaction/retention rate in 2 years
    Sales cycles: short to long depending on client size and structure
    Languages/tools used: FR, EN, ESP | Skype, Zoom, Teams, Toogo CRM

    My achievements:
    - Acquisition of new clients, prospecting
    - Handling qualified leads
    - Demonstrations of the Toogo tool online and on-site
    - Follow-up of the sales cycle from the first call to negotiation to closing
    - Upselling, cross-selling, account management, CRM reporting
    - Client onboarding, from implementation to deployment, health checks
    - Implementation of commercial and customer care processes and tools
    - Market/trend research, analysis of user behaviors/needs
    - Website redesign, not yet published (strategy change)
    Business development Client Onboarding Customer Journey Project Management Webinar
  • Les Maisons du Voyage
    Travel Designer Latin America (17 countries)
    TRAVEL AND TOURISM
    October 2014 - August 2020 (5 years and 10 months)
    Paris, France
    Les Maisons du Voyage are agencies that prioritize intellectual curiosity and cultural exchange. Exceptional trips prepared by specialists dedicated to each destination. Figaro Group since 2016.

    Freelance activity 3 years (Mexico, GMT-7h) | 3 years employed in Paris
    My annual revenue: €1M (B2C) | Central America Lead
    + 600% revenue in 3 years | 2016: award for most innovative offer (Visit Costa Rica)
    Sales cycles: short to long depending on destination and group size
    Languages/tools used: FR | Skype, face to face, phone, Salesforce CRM
    Destinations: Costa Rica, Nicaragua, Panama, Mexico, Belize, Guatemala, Colombia, Brazil, Ecuador, Peru, Bolivia, Argentina, Chile, Uruguay, Cuba, Dominican Republic

    My achievements:
    - Production and sale of tailor-made individual/group trips
    - Hosting client evenings for Mexico, Costa Rica, Nicaragua, Panama
    - Organizing webinars for sales teams (Costa Rica, Mexico)
    - Participation in Fam Trips (Peru, Brazil)
    - Group support (Argentina)
    - Participation in the organization of press trips (Costa Rica)
    - Scouting, partner sourcing, new product development (Mexico)
    - Participation in offer redesign, itinerary creation (Costa Rica)
    - Writing articles and travelogues for the website
    - Exhibition of photographs on the Tenosique Carnival, Mexico (2020)
    Travel Production travel sales Conference Hosting Webinar B2C Sales

Recommendations

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+1
Former user and 3 other people have recommended Céline

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Education

  • Master in Marketing and Business Development
    COMNICIA Business School
    "construire un plan marketing" - formation en ligne en accès libre Objectifs : piloter et mettre en œuvre des décisions et choix stratégiques sur les produits et services proposés par l’entreprise. Mettre en place des actions marketing et commerciales dites traditionnelles et digitales. Manager une équipe pour mener à bien des projets opérationnels. Avoir une vision globale et stratégique du business et des marchés, en BtoB, en BtoC, en retail, dans les produits ou les services pour devenir le Manager marketing et développement commercial 3.0, agile et performant.
  • Sustainable Tourism
    Haute École Charlemagne - France Université Numérique
    2020
    MOOC en 4 modules : 1- définition du tourisme, son histoire, la conquête sociale qu’il a représentée, les objections auxquelles il a été confronté et les raisons de l’invention du concept de tourisme durable. 2- le concept de développement durable et son lien avec le tourisme durable, freins et opportunités 3- comment durabiliser son activité ? Sensibilisation et écomobilité. Témoignages. 4- enjeux liés à la durabilité pour un territoire. Exemples d'outils et actions.

Certifications

  • Inbound Marketing
    HubSpot Academy
    2021
    Inbound marketing

Skill set

Categories