Freelancer profile translated to English.
Back to original languageAbout Céline
Looking for a professional with an atypical profile? Global 360° support?
Background
I am a PhD student in philosophy and theater history, and I have also been teaching in the digitalization field for several years. I have significant experience in e-commerce (within a large French company).
Editor and copywriter
I will therefore be able to offer you high-quality texts/proofreads while benefiting from my SEO expertise. With versatile skills and excellent soft skills, I will be able to dedicate myself to your writing project, whatever it may be (content marketing strategy, quality editorial content, SMO, etc.).
SEO Optimization
I audit your site to implement the best SEO optimization strategy (technical knowledge; linking strategy - backlink - and, of course, content).
E-commerce
Former e-commerce CRM Manager, you can consult me to bring a fresh perspective to your communication strategy, your digital marketing approach, your customer service management (CRM), content writing, your visibility and reputation, and team management.
WORDPRESS website creation
Experienced in website creation (numerous projects supported in the cultural/artistic field) under WordPress and with very good knowledge of HTML/CSS; I can create a turnkey, SEO-optimized website for you.
Entrepreneurial support
Need to defend your project with a business plan and an original presentation during your professional meetings: call on my expertise. I will coach you from A to Z to compete with the best speakers.
Virtual Assistant
I can assist you with a wide variety of administrative tasks.
Looking forward to discovering your missions!
English
Fluent
Spanish
Conversational
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Faculté des MétiersDigitalization and General Culture TrainerEDUCATION AND E-LEARNINGSeptember 2017 - Today (8 years and 9 months)Évry-Courcouronnes, FranceReferent trainer for Customer Relationship Digitalization (BTS level)Mastery of omnichannel relationshipsDigital relationship managementDeveloping customer relationships in e-commerceCreation and management of WORDPRESS and PRESTASHOP sitesGeneral culture trainerDocument researchSynthesis writingArgumentation
- vente-privee.comSRM Team ManagerE-COMMERCESeptember 2012 - February 2016 (3 years and 5 months)Saint-Denis, France2012 Customer service representative, VBI department (vbi, rosedeal, ticketing, travel)2014 SRM Team Manager, N3 Members Operations department: responsible for team management (12 people), drafting communication emails, process repository. Arbitration of complex CRM cases. Anomaly management, HR Function reporting: Recruitment (profile + interviews). MANAGEMENT TRAINING OVER ONE YEAR WITH RBC FORMATION MANAGEMENT ORGANIZATION
- LA BEAUTE DES GESTESDevelopment Manager, Public WriterCONSULTING AND AUDITSDecember 2015 - Today (10 years and 6 months)Ris-Orangis, FranceThe beauty of gestures (training, public writer (administrative assistance, proofreading, letters, thesis writing, writing workshops, philosophical cafes, event organization, etc.)Special Mention Silver Show 01/2017 Travel Diary, collection of memories from residents of the ORPEA retirement home (Saintry) https://www.silvershow.fr/laureat2017Management of non-profit projects (cultural and artistic sectors)communication strategyevent managementshow creationfundraisingcommunity managementsite creationadministration
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Education
- Master IIParis Sorbonne University Paris IV2014Esthétique et Philosophie de l'art, mention sociologie
- Master IIParis Nanterre University2020Master Histoire de la Philosophie