Freelancer profile translated to English.
Back to original languageAbout Céline
Welcome to my profile! 👋🏽
Through my past experiences, I have developed expertise in administrative management, organization, and problem-solving.
🎯 My goal is simple: to free you from the administrative burden so you can focus on the essentials of your business.
My services include, but are not limited to:
📖 ADMINISTRATIVE MANAGEMENT
- Appointment scheduling and agenda management
- Document formatting and data entry
- Email inbox management and filtering
- Data entry and transfer
- Proofreading and editing
🤝 COMMERCIAL MANAGEMENT
- Database development
- B2B database profiling and scraping (Email, Linkedin, Phone)
- Quotes, orders, and invoicing
- Pre-accounting / Transaction tracking / Bank reconciliation
- Overdue payment follow-up and client recovery
- Organization and creation of administrative procedures
- After-sales service management and resolution of customer complaints (Stripe/Paypal/Shopify/Meta Disputes)
⚙️ ORGANIZATION AND PRODUCTIVITY
- Project management
- Creation of personalized spaces via Notion
- Social media management
💭 Do you have other specific needs? Do not hesitate to submit them to me, I will be delighted to discuss your project!
🖥 My core business is 100% digital, so I am comfortable with various types of computer tools or software. We can communicate via phone, email, WhatsApp, and use platforms such as Google Drive, Trello, WeTransfer, Notion, as well as video conferencing tools like Zoom or Google Meet.
💰 Contact me today for a personalized quote tailored to your needs and budget!
The daily rate is indicative and will be adjusted based on the duration and complexity of the mission.
Looking forward to collaborating together!
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Tulle (up to 20km)
Experience
- BGA CORPVersatile Administrative AssistantJanuary 2022 - May 2023 (1 year and 4 months)
- Management of sales administration, inventory control and monitoring,
- Optimization of transport costs,
- Preparation of monthly accounting for the accounting firm,
- Development of procedures for preparing customer orders (B2B / B2C) and quality monitoring,
- Replenishment of supplies and merchandise inventory,
- Management of the manager's professional agenda and travel planning,
- Management of the telephone switchboard and emails in French and English,
- Development and updating of work methodologies,
- Organization and follow-up of internal meetings (planning, minutes),
- Management of sorting, opening, and proper distribution of incoming mail,
- Classification and archiving of client and supplier files,
- Management of follow-up with business partners (reminders, appointment scheduling, price negotiation...).
- ADMRHR/Quality Technical AssistantJune 2021 - August 2021 (2 months)
- Manage employee working hours (modulation), leave, and absences (sickness, work accidents…), and ensure the update of the time management software.
- Maintain relations with legal bodies and health organizations for various declarations and procedures to be carried out (health insurance, supplementary health insurance, provident fund, occupational health, Urssaf, pension funds, Pôle emploi…).
- Act as the interface with employees on matters relating to their rights and obligations.
- Support and advise managers.
- Process administrative mail (resignations, certificates, disciplinary actions, dismissal procedures…).
- Write HR memos: meeting minutes, administrative notes.
- Monitor outsourced payroll processing, centralize work schedules, and transmit variable elements to the payroll manager (if payroll is outsourced).
- Identify recruitment needs.
- Prepare administrative hiring documents for an employee: offer letters, prior declaration of hiring (DPAE), employment contracts, amendments, medical examinations, supplementary health insurance….
- Take charge of monitoring trial periods.
- Organize the onboarding of a new employee (define onboarding process and welcome) by introducing the company to the new recruit (colleagues, internal regulations, overall operations, and different departments…).
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Education
- BTS SAM (Support to Managerial Action)Lycée Condorcet, BORDEAUX2020
Certifications
- Accounting AssistantCEF (European Training Center)2024