Céline Boje

Supporting business units in adopting and implementing business continuity and crisis management policies. My role is to deploy a culture of resilience and drive a real change in mindset within La Banque Postale, so that each employee becomes an actor of continuity.

Change Management: Organizing participatory workshops to engage teams in the process of writing and adopting Business Continuity Plans (BCP).

Training and Awareness: Implementing information sessions and tailored training so that everyone understands their role in the event of a major incident.

Crisis Exercises and Contingency Plans: Evaluating the robustness of the systems and proposing adjustments to strengthen the organization's responsiveness and agility.

Supporting the transformation of the IT team. Status assessment: interviews and agile retrospectives to reflect with them on how to use and adapt agility in the current organization.

Creation of a backlog of initiatives to undertake: securing the product roadmap, defining roles and responsibilities, managing relationships with the business, improving communication with Docaposte.

Proposal of a 6-month team transformation plan.

Team coaching and manager coaching.

Agile approach training.

Supporting the transformation of the publishing team from project mode to product mode (MO2P program).

Assessment of the teams' operational difficulties: conducting interviews and workshops to reflect with them on how to adapt the organization, facilitation, and management of publishing requests. Definition of the staffing plan to secure activity and project delivery.

Proposal of a team transformation plan in product/service mode, based on the approach implemented by the MO2P project. Organization of the transformation.

Conducting individual interviews and group workshops (observations, difficulties, areas for improvement, positive points).

Co-creation of the action plan to be carried out with the publishing team. Coaching and "evangelization" of operational managers in agility.