Freelancer profile translated to English.
Back to original languageAbout Céline
Hello,
Are you short on time to manage your administrative, commercial, or organizational tasks?
I'm Céline, an independent virtual assistant, and I offer you personalized support to simplify your daily life and allow you to focus on what matters most: growing your business.
✅ Why entrust me with your missions?
✔ Over 10 years of experience in administrative, rental, HR, and customer relations management
✔ Autonomous, rigorous, versatile, and comfortable with digital tools
✔ Reliability and discretion for smooth and trusting collaboration
🧑💻 What I offer:
📁 Administrative Management
Filing, archiving, and drafting documents (letters, memos, reports)
Data entry, extraction, and updating
Email management: sorting, prioritizing, responding
Appointment scheduling and agenda management
Use of appropriate digital tools and software
💰 Financial Management
Invoice issuance and overdue payment reminders
Rental charge reconciliation
Bank reconciliation
🤝 Customer Relations
Quote preparation and customer feedback follow-up
Request tracking and after-sales service
Improving customer satisfaction and loyalty
Customer or CRM file updates
🏠 Rental Management
Tenant file verification
Sending receipts, expiry notices, and rent reviews
Preparation of management statements
Coordination of seasonal stays: cleaning, laundry, security deposit
👥 Personnel Management
CV sorting and candidate selection
Preparation and updating of employee files
Administrative follow-up of absences
Want to delegate to gain peace of mind?
📩 Contact me to discuss your needs and build an effective and tailored collaboration together.
See you soon
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Fondation de France
On Malt
Level 1 Email Flow ManagementJuly 2025 - July 2025Rochefort, FranceManage level 1 email flowsFilter, qualify, and direct requests according to defined procedures - API IMMORental Management AssistantREAL ESTATENovember 2023 - April 2025 (1 year and 5 months)Châtelaillon-Plage, FranceRental Management:📁 Rent Management: collection and payment tracking, overdue reminders, and charge reconciliation.📤️Communication with tenants: sending expiry notices, rent reviews, rent receipts.🔍Management of tenant application files: document compilation and verification.📈Accounting entry and bank reconciliation of rents, charges, expenses (suppliers, repairs).✍Invoicing, lease drafting, and management of entry and exit condition reports.🚧Owner follow-up: sending management statements, work requests, repair tracking.Seasonal Rentals:🔑Management of guest arrivals and departures: contract organization, payment tracking, coordination of services (reception, cleaning, laundry), and security deposit return.🧾Collection of rents and invoicing to tour operators.👍Stay follow-up: management of special requests and guest feedback.
- Century 21 FranceSales AssistantREAL ESTATENovember 2022 - September 2023 (10 months)Fouras, France🛎️Client reception and appointment scheduling, switchboard and email management.🏡Year-round rentals: tenant application file compilation, property viewings and condition reports, management of technical interventions and works, relations with tradespeople.🏖️Seasonal rentals: setting up multi-channel and commercialization on booking platforms, drafting vacation rental agreements, physical assistance to vacationers, condition reports, technical assistance, managing cleaning schedules, advising landlords.🤝Transactions: drafting sales mandates and preliminary sales agreements, property canvassing, ordering property diagnostics.📱Communication: publication, management, and animation of social media, assistance in implementing national campaigns.
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Education
- Titre professionnel (TP) de niveau 3, Assistante de vie aux famillesCentre militaire de formation professionnelle2017Titre professionnel (TP) de niveau 3, Assistante de vie aux familles
- Brevet de technicien supérieur (BTS), Professions ImmobilièresLycée Edouard Branly2010Brevet de technicien supérieur (BTS), Professions Immobilières